Steven Rish Email & Phone Number

Greenville, SC, US

• Built a seasonal fireworks retail business from scratch while serving as CEO.
• Developed sales strategies to attract customers and revenue.
• Oversaw inventory management and loss prevention strategies.
• Provided exceptional customer service to diverse clients to encourage repeat buyers.

Greenville, South Carolina, United States

• Collaborated with IT professionals to identify and implement solutions.
• Implemented and enforced security policies in Azure AD for user access and data protection.
• Managed on-premises Active Directory for user account creation and maintenance.
• Created and maintained servers for door access control, phone systems, and print services.
• Optimized the network environment by installing, configuring, and monitoring switches & firewalls.
• Provided technical support to school personnel to mitigate network problems.

Osceola County, Florida, United States

• Maintained and repaired 2K laptops and desktops within the school district.
• Instructed teachers on software and hardware usage to enhance instructional effectiveness; and mentored students to improve academic performance.
• Managed and oversaw school network operations for smooth functioning and user access.
• Prepared computer labs for standardized testing to promote academic readiness.

• Supported two Melting Pot restaurants, including maintaining computer systems and network functionality, and training staff on equipment operation.
• Integrated New Equipment with existing technology while ensuring 100% functionality.
• Troubleshooted computer and network issues to resolve problems and minimize downtime.

Columbia, South Carolina, United States

• Accountable for administering and repairing +5K IBM microcomputer systems and providing concierge onsite support as part of an 85-technician traveling team across North and South Carolina.
• Served as Asset Management Specialist by unpacking and inventorying new and performing onsite installations of new equipment.
• Ensured inventory accuracy by tracking computer and supply inventory in a computerized database.
• Coordinated with product vendors on warranty and maintenance agreements.

Knoxville, Tennessee, United States

• Monitored network activity and troubleshooted network and computer system issues.
• Maintained and upgraded laptop and desktop systems, including Windows updates and patches.
• Leveraged expertise to design, build, and maintain IBM-compatible PCs and networks.
• Collaborated with the COO and with clients during software and system conversions and upgrades.

Columbia, South Carolina, United States

• Interfaced with the IT Supervisor to deliver comprehensive network services for the VA Hospital.
• Led network installation of over 500 PC systems as part of a team, ensuring efficient deployment.
• Participated in project assessments and client meetings, contributing to informed decision-making.
• Analyzed team needs and proposed solutions to address system deficiencies and optimize manpower.