Steven Dick Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Helping Mercer to understand the Delivery demands from our clients. Supporting Mercers clients to facilitate strategic and tactical change. Solving delivery issues, blockers and inefficiencies. Improving delivery through defining and leading strategic continuous improvement initiatives• Work with Mercer clients to identify and shape mutually beneficial delivery opportunities• Ensure delivery outcomes are aligned with client and Mercer strategies• Understand and manage client delivery expectations• Oversee portfolio delivery, supporting and managing risks and issues to portfolio delivery• Craft commercial agreements with Mercers clients in line with client and Mercer risk appetite• Executive, board and business level reporting• Business financial tracking and reporting (multiple business units)• Support scheduling, maximising the use of Mercers shared resources• Develop and execute strategic continuous improvement initiatives• Member of Mercer Superannuation Services leadership team• Reports to Mercer Superannuation Services CEO

Melbourne

Leading portfolio/program of works for Mercer's clients. Partnering with clients to understand and align on strategic/tactical initiatives. Balancing client and Mercer's priorities to achieve common outcomes. Building solid, robust and transparent relationships based on trust.• Lead & oversee program of works• Manage client & Mercer delivery expectations• Manage commercial outcomes for clients and Mercer• Prioritise project requests, balance capacity/capability constraints• Sequence project dependencies• Understand and control program scope• Internal and external stakeholder reporting

Melbourne, Australia

Leading awesome delivery teams, working collaboratively with clients in the Insurance, Wealth Management, Superannuation and Utility sectors, providing innovative digital solutions to business partners.• Lead, manage and develop staff in multiple delivery teams in multiple locations• Manage client delivery expectations in line with scope, time and budget• Ensure client priorities are clear and actionable• Define and executed standard ways of working based on agile methodologies to increase efficiencies• Monitor and report delivery team progress to client and internal stakeholders• Manage portfolio of projects (some with interdependencies) with multiple delivery teams at the same time

Melbourne, Australia

• Work as part of product management team in the role of a Senior Product Owner• Lead, mentor and inspire stakeholders, management and development teams• Engage diverse stakeholder groups to gather, negotiate and interpret user feedback and requirements• Lead multiple projects with multiple cross functional development teams• Responsibility and ownership for delivering features on time and on budget• Record, manage and prioritise backlog to be in alignment with business goals and meeting minimal viable product (MVP) for clients• Prepare business cases for software improvement and innovation• Manage financial resources on a project by project basis• Develop and maintain short term and long term roadmaps• Awareness of cloud based technologies and services (AWS)• Work closely with other business units, in particular, development, UX, sales and marketing to seek feedback, gather requirements, design, build and deliver software solutions

Melbourne, Australia

• Manage, maintain and support ALT group’s core applications and infrastructure• Develop and implement national processes and procedures• Identify, test and recommended new technologies and applications to assist clients• Develop and deliver custom software solutions for clients• Member of national leadership team• Create and manage legal matter budgets• Lead, mentor and inspire ALT group’s professional staff

Melbourne, Australia

• Project manage client evidential life cycle through the use of leading industry software• Advice, guide and manage legal teams through eDiscovery process• Scope and advise best practices processes for legal teams• Work with courts to facilitate electronic trials with the use of technology• Lead and manage teams of staff to undertake objective and subjective coding• Work with third party bureaus and software vendors to manage outsourced tasks

Bachelor Of Business (Accounting), Accounting And Technology

Education record