Steven Dickson Email & Phone Number

Detroit, Michigan, Us

Detroit, Michigan, Us

 Responsible for global Drive Quality requirements and processes to enable execution teams to meet internal quality targets. Worked under leadership vision to drive the restructure and culture change of the global Drive Quality team. Led team in creating customer based functions to allow better decision making, promoting data based decision making in an area historically driven by subjectivity.  Created a Cost of Quality factor with cross functional acceptance for its global usage in business case decisions.  Created a process to document critical to the customer requirements and improve Drive Quality representation in early design.  Led weekly meetings with Executive GPD staff. Created and supported multiple clinics to drive customer-based decision making. GM Drive Quality results have improved by 42% via Customer Surveys during my time as Tech Specialist.

Detroit, Michigan, Us

 Held responsibilities for Speed Control, Drive Quality and EVAP Diagnostics. AT, MT, DCT, CVT, and Hybrid calibration experience. Responsible for the drivability, vehicle performance and engine speed control of the SGE family of applications (Cruze, Equinox, Trax, Astra). Representative for Engine and Transmission Calibration on international Buy-Off Rides and special issue resolution.  Aided development of control algorithms for vehicle launch, torque shaping and safety. Key contributor to resolving program launch issues, inside and outside of primary responsibility area. Led Executive sponsored special project around Drive Quality & created an algorithm to address CAC Icing field issues.

Detroit, Michigan, Us

 Responsible for accelerated life cycle testing on a large portion of vehicles across the GM portfolio; and the documentation and resolution of all issues found. Provide issue investigation and root cause support for Design and Manufacturing communities. Documented issues efficiently, while working with the vehicle program team to quickly contain and fix all found issues. Created the durability based charging process for Battery Electric Vehicle testing, including fast charging. Led weekly global reviews between various Program Teams.

Houston, Texas, Us

 Completed thermal growth calculations and material considerations to complete installation and alignment data sheets for major rotating equipment. Made troubleshooting flow diagram and reference sheet for lube oil skid systems.

 Diagnose and fix mechanical and electrical issues for all types of motorcycles and ATVs. Created and maintained parts inventory system for sales associates.

Master Of Science (M.S.), Energy Systems Engineering

Bachelor Of Science (B.S.), Mechanical Engineering