Steven Docherty Email & Phone Number

Cumberland, Maryland Area

Reporting directly to the Table Games Director and responsible for the day to day operations of the gaming facility. In charge off all hotel and casino operations when the Directors are not present on property. Creates and exciting gaming environment and ensures soaring service is consistently delivered to our guest. Overseas the slot department and provides service to the gaming machine guest, clears jams, reports/repairs various slot malfunctions, acts as a witness/verifier on jackpots to be paid out and initiates restaurant service and assistance with gaming machines. Ensures that all casino internal controls, policies and procedures are up to date per Maryland State Lottery Control Board. Ensures that the table games operations are protected from associate and customer cheating and stealing. Overseas departmental staff development, disciplinary actions, guest discrepancies, arguments and scheduling errors. Keeps accurate associate records, such as recognition, training, attendance. Responsible for preparing daily master gaming reports and forwarding them to the necessary departments within time frame set by company. Maintains leadership presence on the casino floor for support and to promote positive interaction with all associates and guests. Promotes soring service standards, professionalism and positive morale. Complete bi-annual dealer and supervisors evaluations. Develop training and orientation for dealers and supervisors on new casino games. Resolves dealer and customer disputes when necessary

Greater New York City Area

Owner of a freelance web design and development company.known for creativity, flexibility, listening skills, sense of humor and the ability to understand the big picture, while able to focus on small details. Develop and maintain Company's Websites utilizing Dream Weaver, HTML, Flash, PHP, Java, SQL, Adobe Suite and PhotoShop.Perform validation of completed sites including the debugging and testing of code.Developed and designed user-friendly interface for on-line programs like multi-media systems and web-driven e-mail.Created graphics including icons and logos using Fireworks, Illustrator and PhotoShop.Facilitated training on the use of programs such as Fireworks and Dream Weaver.Installed shopping carts by use of CGI scripts for business client website

Casino Black Diamond

Reported directly to the Chief Operating Officer, Responsible for the integrity and performance of the Table Games and Slot Department. Helped in the build-out of the slot floor, machines, bolted bases, Ran all the Cat 5 lines though out the ship and helped with the installation of the slot tracking system. Troubleshoot all communication lines to work with the patch panel and tracking server. Creates an exciting gaming environment and ensures Soaring Service is consistently delivered to our guest. Ensures that all casino internal controls, policies and procedures are up to date. Ensures that the Table Games operations are protected from associate and customer cheating and stealing. Oversees all departmental staff development and disciplinary actions. Keeps accurate associate records, such as hiring information, payroll records, past recognition, training, attendance, and disciplinary action. Responsible for preparing weekly and daily reports and forwarding to the necessary departments within time frame set by company. Maintains leadership presence on the casino floor for support and to promote positive interaction with all associates and guests. Promotes soaring service standards, professionalism and positive morale.

Reported directly to the Casino Manager, Responsible for the integrity and performance of the Table Games. Creates an exciting gaming environment and ensures Soaring Service is consistently delivered to our guest. Ensures that all casino internal controls, policies and procedures are up to date. Ensures that the Table Games operations are protected from associate and customer cheating and stealing. Managed casino supervisors. Ensured compliance with Pennsylvania State gaming laws including auditing. Organized dealer placement within multi-pitt area. Completed bi-annual dealer and supervisors evaluations. Developed training and orientation for dealers and supervisors on new casino games. Resolved dealer and customer disputes.)

Provided support and security for the gaming and financial operations of the casino. Ensured proper Provide key financial and gaming operations support and security. Ensured proper payouts on bets. Continuously trained staff in casino procedures and new games. Familiar with OASIS monitoring computer software. Responsible for entering table fills and credits, open and closing of games; and check cards prior to casino opening. Ensured correct betting odds. Responsible for customer care and courtesy. Supervised and experienced in dealing: Blackjack, American Roulette, Craps, Baccarat, 3 Card Poker, Texas Hold ?Em, Let It Ride, and Caribbean Stud Poker.

Recruited key personnel in positions within the company’s computer consulting division. Administered various training seminars.

Handled procurement and testing procedures for various racing product lines ensuring durability of the product lines. Successfully recruited new candidates as well as establish new authorized distributors for various product lines. Evaluated and constructed various progress reports for new product lines which helped track and exceed sales goals. Used advanced advertising strategies for new product lines.

Negotiated sponsorship and racer support deals. Traveled throughout Europe and US promoting various races. Ensuring all sponsored riders received the proper equipment and royalties under contract. Resolved any disputes with riders and promotional companies. Attended various trade shows and races promoting and marketing the varied product line.

Bs, Computer Science

Higher National Certification, Instrumentation And Control Systems, B

Awarded HNC, Instrumentation and Control Systems June, 1988 Awarded HND, Small Business Development

Bs Computer Science, Computer Science