Steven Eilers Email & Phone Number

Little Elm, TX, US

Irving, Texas, US

I am an accomplished Director of Solution Architecture & Innovations with a robust 15-year background in IT and over 5 years in strategic business consultancy. My career is distinguished by my adeptness in leading transformative projects and designing innovative solutions that drive operational efficiency and business growth. Below are some key highlights.

Woodinville, Washington, US

• Assisted clients in planning/executing large environment IaaS migrations using Azure Migrate in discoveries/assessments, determining waves/groups for Dev/QA/Staging/Prod environment migrations
• Deploy bastions/VNETs and perform/plan client test migrations / target / migrate phases
• Help team lead during much company transformation on writing new PowerShell scripts for SoW components stored in Gitlab repos
• Assisted solution architects in deploying cloud adoption SoW components including Azure FWs, App GWs, VNETs/Subnets/VPN GW/Peering prior to migrations
• Maintained empathic and ownership mindset over tasks assigned via verbal/email/MS teams requests as company had many team and workflow transformations due to turnover, heavily contributed to documentation and assisted.

New York, NY, US

• Reported to Director of Technical Strategy and helped manage our offshore virtualization resources in operations, incidents/problems escalations, large-scale virtualization initiatives, change management approvals
• Led company capacity planning / host consolidation initiative, working with cross functional silos orchestrating the technical plan of reducing our host counts, consolidating our clusters/vCenters, upgrading to ESX/VC.
• Led company licensing initiative changing VMware to VCPP, required setting up centralized usage meters and working with cross functional teams to allow connectivity and permissions to every VMware ESX/VC instance in.
• Acquired Azure owner rights and responsibilities provisioning/managing 150+ tenants when company lost half of our Azure team, volunteered to help creating KB documentation on common workflows, scripting methodologies.
• Provisioned new cloud builds from solution architects requests via SNOW using team’s iterative PowerShell scripting methodologies, did not use CI/CD/Pipelines but team had Repos in ADO/Gitlab, builds were nearly all.
• Triage incidents/CR/Requests for performance, VM size changes, disk edits, NSG edits, backups RI See Resume...

Houston, Texas, US

• Assisted CIO in documenting, modernizing, standardizing, and auditing a paper driven healthcare environment while upgrading them to electronic medical records. Reported direct to CIO until director was hired for IT.
• Solely responsible for all VMWare 5.5-6.5 administration and support including hardware and software upgrades for ESX/vCenter, capacity planning, cluster management, HA/FT/DRS, server templates, SVS/DVS/Port Group.
• Solely responsible for configuring/administrating companies’ new applications/servers/DBs, providing setup documentation and walkthroughs for adoption, AD integrations, primary WIN2008-2016, Some Linux, e.g: Symantec.
• Assisted management of GPOs/AD with Help Desk Manager, workstation timeouts, mapping FS drives, new app SSO integrations, group creations etc…
• Responsible for FDD WebDev team which developed features for the marketing teams 20+ brand websites. Adopted Agile management structure. Met with marketing leaders to enhance SDLC request flows, backlog, sprints..

Plano, Texas, US

• Help new CIO convert VHP IT into startup MSP StratiFi Health. Acquired CIO as a referral and he wrote me a poem I can share when I put in my notice named “Steven’s Leavin’ a Legacy”
• Manage equipment standardization for all client purchases. Complete all purchasing, approval, shipping, receiving, asset management, inventory, delivery, and deployment SoPs
• Help CIO innovate all Infrastructure team processes including Service Desk SOP, Ticketing System, New Client Documentation Standardization, Onboarding/Offboarding procedures, Growth Strategies, 2015 New Communication.
• Recruit and manage Remote Service Desk, Team of Systems Analysts, and a networking engineer, 40-50 Vendor Contractors/Contracts. This included hire/fire/1on1s/performance evaluations
• Manage multiple projects simultaneously through all phases: Assessment, Design, Testing, Training, Implementation, Post Implementation, Documentation and Transition to Support. Managed several new client site expansion.
• Server Administration/Migration/Virtualization. Analyze/Configure GPOs, Active Directory, Servers based on client needs. Setup new client environments hosted in COLO

Dallas, Texas, US

• Health Texas Provider Network, Dallas, TX 2011 to PresentSoftware/Hardware Field Technician I
• Supported 90+ physicians with 400+ supporting staff at over 27 locations. Maintained all hardware components including: Laptops, Tablets, Desktops, iPads, Card Scanners, Document Scanners, Printers, Faxes, Cellphones.
• Provided support for Microsoft Office products, Citrix Services, Centricity, Vision, Eclipsys Databases, Sophos, PGP, Ghost32, VPN technologies, Midmark Technologies, HEAT Service and Support, Orchard Harvest Trend.
• Demonstrated a level of knowledge to personally train supporting contractors to help balance the workload of my supported locations. Delegated and supervised work/project assignments given to contractors.
• Led new clinic acquisitions, go lives, performed site surveys, and led new clinic conversions from paper charts to electronic health records.
• Worked closely with Network, Server, Security, and Outlook Exchange Server Teams, to research, troubleshoot, and resolve complex IT problems. Shadowed networking and server team members.

US

• Geek Squad, Irving, TX 2008 to 2011Software/Hardware Technician
• Diagnosed defective hardware components including, but not limited: hard drives, motherboards, graphics cards, memory, processors, printers, routers, and Bluetooth/wireless devices. Performed replacements of components.
• Educated customers on the right products to buy depending on their needs. Performed data backup and recovery from customer’s old devices to their new devices. Setup user profiles and assisted with outlook configuration.
• Created a documentation board for common problems and sent weekly emails to co-workers regarding current hot topic problems and solutions. Converted our physical documentation board into an online team database for.
• Assisted customers with hardware deployments and implementation including, setting up computers and laptops with home networks, wireless printing, shared networks, file sharing between TVs, gaming devices, cellphones.
• Gained personal knowledge about, active directories, enterprise domains, group policy controls, imaging software, SCCM usage, remote software including Team Viewer, Remote desktop, Remote Admin, system restores.