Director Of Network Operations
Current
Apr 2023 - Present
AeroLeads people directory · profile
Steven Eldredge Email & Phone Number
Director of Network Operations at Nextlink Internet
at
Nextlink Internet
1 work email found
@trendmicro.com
5 phones found area 817
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Director of Network Operations at Nextlink Internet
Location
Arlington, Texas, United States
Who is Steven Eldredge? Overview
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Quick answer
Steven Eldredge is listed as Director of Network Operations at Nextlink Internet at Nextlink Internet, based in Arlington, Texas, United States. AeroLeads shows a work email signal at trendmicro.com, phone signal with area code 817, and a matched LinkedIn profile for Steven Eldredge.
Steven Eldredge previously worked as Director of Network Operations at Nextlink Internet and Network Engineer at Pennymac Loan Services, Llc. Steven Eldredge holds Bachelor Of Science Information Technology, Network Administration from Western Governors University.
Company email context
Email format at Nextlink Internet
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{first}_{last}@trendmicro.com
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Profile bio
About Steven Eldredge
Passionate about transforming connectivity, I lead the charge as Director of Network Operations at NextLink, where I oversee the teams driving network operations, IT support, optimization, and project planning. By integrating cutting-edge technologies like AI and automation, I ensure our infrastructure is not only reliable and scalable but also future-ready. My approach combines strategic vision with hands-on leadership—proactively monitoring systems, optimizing performance, and fostering innovation at every level. Dedicated to continuous improvement and operational excellence, I’m proud to support NextLink’s mission to deliver dependable, high-speed wireless internet that empowers communities and businesses alike.
Current workplace
Steven Eldredge's current company
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13 roles
Steven Eldredge work experience
A career timeline built from the work history available for this profile.
Network Engineer
As a network engineer at PennyMac, I have been involved in the implementation and maintenance of the company's ever-growing network. From switching to routing, I have participated in the implementation of a secure, redundant network, leveraging a range of networking and automation technologies:- Switching & routing infrastructure, Juniper hardware.
Nov 2020 - Apr 2023
Customer Experience Manager
Responsibilities-Pioneered, developed, and helped build the prototype CX Team for the Americas region-Created the structure, methods, and processes for the CX Team to be able to fulfill its mission and achieve its goals for customer success/retention-Created in house tools to track CX Team efforts/activities that can export data into reporting.
Jan 2020 - Nov 2020
Customer Service Engineer
Email Gateway Products: IMSS/IMSVA-Answer hotline calls from clients and submit support cases for the issue-Troubleshoot and resolve support cases assigned in SalesForce-Update support cases in Salesforce daily with all notes and communication regarding the case-Work with the development team to resolve complex and new issues found in the product-Analyze.
Dec 2018 - Nov 2020
Systems Engineer
At PennyMac, I was a member of the Networking and Data Center & Services team within IT Infrastructure. This team consists of a small group of network,VoIP and system engineers. The projects and responsibilities that I was tasked with were based on implementing and maintaining a large enterprise network. The enterprise consisted of 2 data centers and 14.
Nov 2015 - Dec 2018
Corporate Trainer Ii
Coordinated joint projects and initiatives with the Training Department, support organizations, and production teams, including call center and auxiliary departments. Modified and created curriculum based on process specifications or production observations. Assisted in the design and development of courses, instructional materials, online media, and.
Apr 2013 - Oct 2015
Mortgage Servicing Team Manager
Position Description – Managing a team of 10-15 associates working in a high volume, deadline or production driven environment handling complex customer escalations (via phone and correspondence);Providing daily coaching and feedback to their associates;Conducting monthly associate call monitoring and account auditing; Compiling team and departmental.
May 2012 - Apr 2013
Team Lead/Collector
Customer service, collections, loan restructuring, debt counseling, legal disclosures, payments, deed in lieu, short sale, foreclosure, loan modifications, advocacy, updating financials, postponements, special forbearances, rescission, escalations.Created training material to assist with new team membersAssisted my direct manager with reporting for my.
Aug 2010 - May 2012
Retail Sales Consultant
Position Description – Initiate and start new contracts of service with current and prospective customers, upgrade phones and other devices, sell accessories, troubleshoot defective devices, review reporting for performance and determine trends to innovate new approaches to sales and overall performance, review statements with current customers to resolve.
Jan 2010 - Oct 2010
Relationship Manager
Comprehend, interpret and analyze complex legal documents governing transactions to ensure compliance and risk. Manage the relationship of assigned Collateral Debt Obligations (over $1 billion) with Portfolio Managers, Underwriters, Rating Agencies, Investors, Insurers and Audit Firms. Participate in the process of deal negotiations and the structuring..
May 2009 - Jan 2010
Trust Associate
Process and monitor daily movement of funds for various Collateral Bond Obligations, Collateral Debt Obligations and Collateral Loan Obligations. Process daily security transactions. Reconciled daily cash flows as well as all loan transactions assigned with portfolios. Performed hypothetical reports as test runs for payments. Produce accurate reporting.
Jan 2008 - May 2009
Trust Analyst
Processed Registered Interest Payments for Collateral Debt Obligations, Asset Backs Securities and Mortgage Backed Securities. Monitored the payment processes to reduce redundancy, errors and risk and to improve productivity and the client experience. Analyzed payment process to create new procedures and training material. Analyzed reporting for our line.
Mar 2005 - Jan 2008
Small Business Resolutions Specialist
Small Business Customer Service – Call Center.; Solve complex banking issues and resolve highly escalated client servicing issues. Develop partnerships with branches, sales departments, merchant services and all lines of business to leverage problems resolution abilities. Provide policy and procedure information to several small business groups including.
Aug 2003 - Mar 2005
2 education records
Steven Eldredge education
Bachelor Of Science Information Technology, Network Administration
Western Governors University
Associates Degree, Business Management Focus In Financial And Operations
University Of Phoenix
FAQ
Frequently asked questions about Steven Eldredge
Quick answers generated from the profile data available on this page.
What company does Steven Eldredge work for?
Steven Eldredge works for Nextlink Internet.
What is Steven Eldredge's role at Nextlink Internet?
Steven Eldredge is listed as Director of Network Operations at Nextlink Internet at Nextlink Internet.
What is Steven Eldredge's email address?
AeroLeads has found 1 work email signal at @trendmicro.com for Steven Eldredge at Nextlink Internet.
What is Steven Eldredge's phone number?
AeroLeads has found 5 phone signal(s) with area code 817 for Steven Eldredge at Nextlink Internet.
Where is Steven Eldredge based?
Steven Eldredge is based in Arlington, Texas, United States while working with Nextlink Internet.
What companies has Steven Eldredge worked for?
Steven Eldredge has worked for Nextlink Internet, Pennymac Loan Services, Llc, Trend Micro, Bank Of America, and Sprint.
How can I contact Steven Eldredge?
You can use AeroLeads to view verified contact signals for Steven Eldredge at Nextlink Internet, including work email, phone, and LinkedIn data when available.
What schools did Steven Eldredge attend?
Steven Eldredge holds Bachelor Of Science Information Technology, Network Administration from Western Governors University.
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