Steven Fineberg Email & Phone Number

Beverly Hills, California, United States

• Responsible for providing a full range of best-in-class professional servicing, sales and fulfillment duties to both internal and external clients. Gather documentation, complete and onboard commercial and consumer.
• Research and resolve complex client transaction issues, ensuring client satisfaction
• Manage daily reports; disposition NSF report prior to cut-off
• Process incoming/outgoing wires, client deposit, credit transactions with accuracy, maintain cash vault

Beverly Hills, CA

• Responsible for providing a full range of best in class professional servicing, sales and fulfillment duties to both internal and external clients. Gather documentation, complete and onboard commercial and consumer.
• Manage daily requests from clients and internal business partners for account maintenance, processing transactions, wire transfers, research, adjustments
• Client outreach to update account information and uncover sales opportunities. Provide a consultancy approach to selling to satisfy the needs of the client
• Responsible for daily exception item processing, non-posts, reconciliation

Los Angeles, California

• Managed the new account onboard process for a variety of vertical lines of business, including: AFS, Entertainment, HOA, Real-Estate. Gathered, processed and followed-up with clients and business partners to ensure all.
• Managed incoming calls and Emails regarding account inquiries from clients and business partners, including but not limited to: wire transfers, exception item processing, fraud alerts, research, adjustments, stop.
• Communicated directly with clients and business units to ensure accurate and timely completion of requests and resolved issues by navigating the bank’s various departments

Beverly Hills, California, United States

• Collaborate with Relationship Managers to manage sales and service requests, including: the opening of new accounts. Supersedes, KYC, transfers, Callback. Relationship building through phone call and Email follow-up
• Manage client interactions; completing request and escalate for sales opportunity
• Process deposit, withdrawal and credit transactions; maintaining accuracy and efficiency

Los Angeles

• Managed all promotional efforts and developed highly effective marketing campaigns including radio appearances, print and digital marketing and community outreach programs
• Developed relationships with leading restaurants and chefs in the Los Angeles metro area including Gjelina, Pace and Alma
• Led public and media relations and managed ecommerce sales initiatives
• Created and managed database of 1,000 consumers from zero - via unique, innovative, strategically planned affiliate and media campaigns and creative continuity programs
• Organized special education and fundraising events on sustainable farming and nutrition and partnered with keynote speakers including physicians and chiropractors
• Wrote a food blog to educate consumers, promote awareness and increase sales

Los Angeles, CA

• Managed a Montréal-based men’s sportswear collection with an annual wholesale volume of $12 Million
• Launched West Coast business and achieved sales growth from $0 to $750K in first year. Total annual sales volume $1.8 Million
• Pursued and developed all sales activities for Nordstrom nationally. Increased business to become one of the company’s largest accounts. Executed their all store buys and maintained strong buyer relationships
• Nordstrom wholesale sales volume exceeded $1.1 Million annually
• Increased sales and distribution channels by developing business with over 100 new specialty stores
• Conducted trend and market research with Montréal-based design and sales team to identify key trends and translate/merchandise those trends for the west coast market

Los Angeles

• Managed a territory including the 13 western states and Dallas area
• Worked with sales teams in both the LA and NYC showrooms on line presentations and product merchandising
• Conducted all facets of account management including client communications, order input, shipping, and follow-up
• Grew existing specialty store customer base from 75 doors to over 300 doors; increasing business by over 80% ($300k to $550k)

Ba, Business Administration

Aa, Merchandise Marketing

Activities and Societies: DECA - Winner in national marketing competition.