Steven Fineberg Email & Phone Number

Beverly Hills, California, United States

• Responsible for providing a full range of best-in-class professional servicing, sales and fulfillment duties to both internal and external clients. Gather documentation, complete and onboard commercial and consumer accounts• Research and resolve complex client transaction issues, ensuring client satisfaction• Manage daily reports; disposition NSF report prior to cut-off• Process incoming/outgoing wires, client deposit, credit transactions with accuracy, maintain cash vault

Beverly Hills, Ca

• Responsible for providing a full range of best in class professional servicing, sales and fulfillment duties to both internal and external clients. Gather documentation, complete and onboard commercial and consumer accounts.• Manage daily requests from clients and internal business partners for account maintenance, processing transactions, wire transfers, research, adjustments• Client outreach to update account information and uncover sales opportunities. Provide a consultancy approach to selling to satisfy the needs of the client• Responsible for daily exception item processing, non-posts, reconciliation

Los Angeles, California

• Managed the new account onboard process for a variety of vertical lines of business, including: AFS, Entertainment, HOA, Real-Estate. Gathered, processed and followed-up with clients and business partners to ensure all documents, CDD,KYC requirements are met for accuracy and completion. Processed account maintenance and vesting updates; supersedes • Managed incoming calls and Emails regarding account inquiries from clients and business partners, including but not limited to: wire transfers, exception item processing, fraud alerts, research, adjustments, stop payments, debit cards• Communicated directly with clients and business units to ensure accurate and timely completion of requests and resolved issues by navigating the bank’s various departments

Beverly Hills, California, United States

• Collaborate with Relationship Managers to manage sales and service requests, including: the opening of new accounts. Supersedes, KYC, transfers, Callback. Relationship building through phone call and Email follow-up• Manage client interactions; completing request and escalate for sales opportunity• Process deposit, withdrawal and credit transactions; maintaining accuracy and efficiency

Los Angeles

•Managed all promotional efforts and developed highly effective marketing campaigns including radio appearances, print and digital marketing and community outreach programs•Developed relationships with leading restaurants and chefs in the Los Angeles metro area including Gjelina, Pace and Alma•Led public and media relations and managed ecommerce sales initiatives•Created and managed database of 1,000 consumers from zero - via unique, innovative, strategically planned affiliate and media campaigns and creative continuity programs•Organized special education and fundraising events on sustainable farming and nutrition and partnered with keynote speakers including physicians and chiropractors•Wrote a food blog to educate consumers, promote awareness and increase sales

Los Angeles, Ca

•Managed a Montréal-based men’s sportswear collection with an annual wholesale volume of $12 Million•Launched West Coast business and achieved sales growth from $0 to $750K in first year. Total annual sales volume $1.8 Million•Pursued and developed all sales activities for Nordstrom nationally. Increased business to become one of the company’s largest accounts. Executed their all store buys and maintained strong buyer relationships•Nordstrom wholesale sales volume exceeded $1.1 Million annually•Increased sales and distribution channels by developing business with over 100 new specialty stores•Conducted trend and market research with Montréal-based design and sales team to identify key trends and translate/merchandise those trends for the west coast market

Los Angeles

•Managed a territory including the 13 western states and Dallas area•Worked with sales teams in both the LA and NYC showrooms on line presentations and product merchandising•Conducted all facets of account management including client communications, order input, shipping, and follow-up •Grew existing specialty store customer base from 75 doors to over 300 doors; increasing business by over 80% ($300k to $550k)

Ba, Business Administration

Aa, Merchandise Marketing

Activities and Societies: DECA - Winner in national marketing competition.