Steven Francis Email and Phone Number

Strategic Recruitment Planning: Develop and implement comprehensive recruitment strategies to meet the company's talent acquisition goals.Team Leadership: Lead and mentor a team of recruiters, providing guidance, support, and training to ensure high performance and professional development.Stakeholder Collaboration: Partner with senior leadership and department heads to understand workforce needs and align recruitment strategies with business objectives.High-Volume Recruiting: Manage high-volume recruitment efforts, ensuring timely and effective sourcing, screening, and hiring of candidates.Sourcing and Outreach: Utilize a variety of sourcing techniques, including social media, job boards, networking events, and industry conferences, to attract a diverse pool of candidates.Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, from initial contact through onboarding.Data and Analytics: Monitor recruitment metrics and analytics to track performance, identify areas for improvement, and make data-driven decisions.Employer Branding: Enhance and promote the company's employer brand to attract high-quality candidates and position the organization as an employer of choice.Compliance and Best Practices: Ensure all recruitment practices comply with relevant laws and regulations and adhere to industry best practices.Process Optimization: Continuously evaluate and improve recruitment processes to increase efficiency, reduce time-to-hire, and enhance the quality of hires.

Full-Cycle Recruitment Management: Oversee the entire recruitment process from job posting and sourcing to interviewing, hiring, and onboarding to ensure a seamless candidate experience.Advanced Candidate Sourcing: Employ a variety of sourcing methods, including social media, job boards, networking events, and referrals, to identify and attract top-tier talent.Collaborative Hiring Process: Work closely with hiring managers to understand their staffing needs and develop tailored recruitment strategies that align with organizational goals and culture.Interview and Assessment: Conduct in-depth behavioral and competency-based interviews to thoroughly evaluate candidates' skills, experience, and cultural fit.Reference and Background Checks: Perform detailed reference checks and background verifications to ensure the selection of high-quality candidates.Talent Pipeline Development: Build and maintain a robust pipeline of qualified candidates through proactive networking and relationship-building.Applicant Tracking System (ATS) Management: Utilize ATS to streamline recruitment processes, track candidate progress, and maintain organized records.Employer Branding Initiatives: Enhance the company's employer brand by promoting its culture, values, and benefits to attract and retain top talent.Data-Driven Recruitment: Analyze recruitment metrics and data to continuously improve hiring strategies, reduce time-to-fill, and increase hiring efficiency.

Full-Cycle Recruitment: Expertise in managing the entire recruitment process, from job posting and sourcing to interviewing, hiring, and onboarding.Candidate Sourcing: Proficient in utilizing various sourcing strategies, including social media, job boards, and networking events to attract high-quality candidates.Applicant Tracking Systems (ATS): Experienced in leveraging ATS to streamline recruitment processes and maintain organized candidate pipelines.Interviewing and Assessment: Skilled in conducting behavioral and competency-based interviews to assess candidate suitability and cultural fit.Employer Branding: Strong ability to promote company culture and values to attract and retain top talent.Data-Driven Recruitment: Proficient in using recruitment metrics and analytics to optimize hiring strategies and improve recruitment efficiency.

Support Recruitment Activities: Assist in the end-to-end recruitment process, including job postings, candidate sourcing, and initial screenings.Candidate Sourcing: Utilize job boards, social media, and other platforms to identify potential candidates.Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers.Database Management: Maintain and update candidate information in the Applicant Tracking System (ATS).Reference Checks: Conduct reference checks and assist in background verification processes.Administrative Support: Provide administrative support to the recruitment team, including preparing recruitment reports and documentation.Candidate Communication: Ensure timely and professional communication with candidates throughout the recruitment process.Learning and Development: Participate in training sessions and workshops to gain a deeper understanding of recruitment best practices and techniques.

Managed large amounts of inbound calls in a timely manner. Followed communication “scripts” when handling different topics. Identified customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Seized opportunities to upsell products when they arise. Built sustainable relationships and engage customers by taking the extra mile. Kept records of all conversations in our call center database in a comprehensible way. Frequently attended educational seminars to improve knowledge and performance level. Met personal/team qualitative and quantitative targets.

 Responsible for reviewing all shipping and receiving logs at the end of the day for accuracy. Responsible for handling any immediate emergencies that came up with customs paperwork or other customsactivities. Responsible for making certain that all customs paperwork matched the physical items in any delivery that wasreceived. Responsible for keeping an accurate log of all received shipments. Regular Follow-up with CHA/ Forwarder for ETD, ETA, Bill of Lading. Responsible for Checking BL Draft, Processing of shipping documents details on ERP Software, doingmanifestation, end to end tracking on shipments.