Steven Goard Email & Phone Number

New York, United States

As a VO Actor, I have had the honor of voicing national commercials for brands like Cheerios, Gatorade, Hanes, CDC, Pfizer, Moderna, Principal Financial and many more. I’ve been a promo voice for the NBA, ESPN, and Fox Sports, and have also narrated documentaries for ID Discovery and the American Battlefield Trust. It’s also been a privilege to be the.

Chicago, Illinois, United States

Atlanta, Georgia, United States

Atlanta, Georgia

• Maintaining knowledge of current web development tools and site creation methods
• Mentoring graduate students in web publishing methods
• Coordinating with CCSCBE on creation and sustainable hosting of sites
• Engaging with CCSCBE management team about digital publishing projects
• Designs and creates intuitive and applicable user experiences through information architecture, graphic design and user interface development for websites and applications
• Conducts research through analysis of current behaviors and future needs, interviewing key stakeholders and target audiences, and studying leading practices and emerging trends

Greater Atlanta Area

• Manage team of five on multiple web development projects.
• Administer and supervise day-to-day workflow of all development projects.
• Communicate project expectations; plan, monitor, develop and coordinate all efforts to ensure successful project delivery.
• Follow development project lifecycle to track progress and create milestones utilizing project tracking software (Zoho, JIRA)
• Utilize extensive experience with wire-frame layouts and website prototyping, including mobile and responsive best practices.
• Takes leadership role in product and tool selection and the development of specifications for new and existing systems

Greater Atlanta Area

• Work with clients directly to scope out needs, provide estimates, get approval, liaison with Finance Manager for billing purposes
• Manage web development projects to ensure finished products are of the highest quality, meets milestone and deadlines, and budgets are maintained
• Create wireframes and designs to decide on layout for website and print projects
• Assist with overflow website development needs on an as needed basis
• Improve overall customer service experience, create engaged customers and facilitate organic growth
• Client issue ownership through to escalation/resolution

Atlanta, Georgia

Atlanta GA

• Design, develop and support our b2b, customer-facing properties (marketingsolutions.yp.com, national.yp.com, corporate.yp.com)
• Design and develop email templates and landing pages for direct response campaigns as well as general customer communications.
• Development for CMS platforms, such as theming, module management, import/export of data (Wordpress and Drupal) and administrate VPS server.
• Assist in developing company intranet when needed.
• Work with Designers and Creative Director to develop microsites for internal and external promotional campaigns, company programs and initiatives when needed.
• Interface with TechOps to request server space and troubleshoot errors when needed.

Greater Atlanta Area

• Responsible for interacting with Internet Operations Group at YP Holdings (formally AT&T) to provide website mock-up design and development based on client fulfillment summary. Creating, updating and maintaining.
• Prepare wireframes for design prep using Photoshop, and code the website based on functional requirements using HTML and CSS
• Work with various tools including Photoshop, Dreamweaver, Flash, CSS, HTML, jQuery and JavaScript to build, create, and update websites with implementation of 1280 responsive grid systems for fast production
• Create sliders, animations, call-to-actions (CTAs), forms, maps, SMS, social media, etc. based on client requirements.
• Maintain a product accuracy rate of 99.0%.

• Responsible for supporting Autotrader.com CRM applications, responding to support issues in a timely manner, communicating issue status to internal customers, peers, and management, as well as troubleshooting and.
• Receive inbound calls, emails, and tickets regarding issues with Autotrader.com CRM Applications
• Resolve end-user issues with CRM application and close tickets within Appropriate Service Level Agreement times.
• Excellent organizational, interpersonal, and communication skills with flexibility and technical experience required, remaining highly focused and self-possessed in fast-paced demanding environments.

• Responsible for deploying and supporting technical and business systems, responding to support issuesin a timely manner, communicating issue status to internal customers, peers, and management, as well as.
• Act as Technical Lead for Business Information Support
• Creating timely adhoc reports to meet analytical needs of business units using SAS and
• Data migration, maintenance and troubleshooting of established BI reporting application Platforms using SQL/SASSQL

• Responsible for reporting dealer grades and working with the Dealers, Sales Team, and Dealer Account Specialist in improving the performance of the dealer and their overall satisfaction with AutoTrader.com.
• Report National Weekly Grades and Regional Bi-Weekly Grades to Management and Sales.
• Research failing dealers and determine the cause for the failing grade and the action needed to be taken to improve the grade.
• Assist in the training of newly hired employees to the department and/or region as well as the
• Train dealers on Best Practices to effectively use Autotrader.com products as marketing tools.

• Responsible for reporting dealer grades and working with the Dealers, Sales Team, and Dealer Account Specialist in improving the performance of the dealer and their overall satisfaction with AutoTrader.com.
• Report National Weekly Grades and Regional Bi-Weekly Grades to Management and Sales.
• Research failing dealers and determine the cause for the failing grade and the action needed to be taken to improve the grade.
• Assist in the training of newly hired employees to the department and/or region as well as the
• Train dealers on Best Practices to effectively use Autotrader.com products as marketing tools.