Steven Goldsmith Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

Tucson, Arizona, United States

• Previously Interim Director of Admissions Apr – June 2023 and Jan – Mar 2022. Duties entailed supporting and leading on-site team of 5, off-site team of 15. Send daily reporting to corporate covering multiple metrics including cash collected, daily census, projected admissions/census, and reports on various accounts currently in house. • For the entire 2022 calendar year - Led all admission coordinators in total cash collected: $1,179,245.54 Brought in second-most number of clients at 167. Annual conversion rate of 26.7% Corporate expectation is 20%. • Consistently meet and exceed individual performance goals and expectations and contribute to team objectives and monthly, quarterly, and yearly goals. • Negotiate, review, and compose an average of 20 financial contracts per month of up to $45,000+ • Record daily CRM updates in Salesforce files – average of 40 notations daily• Communicate internally with the CEO and other departments including Clinical, Medical, Corporate, Risk Management, etc.• Conduct highly detailed, confidential assessments of clients backgrounds and histories. • Communicate externally including, but not limited to, Marketers, Networkers, Professionals from other programs, Psychiatrists, Therapists, Lawyers, Insurance Companies, and Family Members• Manage the entire admission process from verifying financials, conducting interviews, negotiating often times large financial contracts, communicating with professionals and families, and securing travel • Problem solve and overcome many barriers. Barriers include financial, logistical, medical, clinical, and physical

Tucson, Arizona Area

• Led all Admissions Coordinators for 2019 and 2020 – monthly, quarterly, and yearly terms – earning average quarterly bonuses of $10,000• Consistently met and exceeded individual performance goals and expectations • Managed an average of 50 accounts per month• Adhered to strict confidentiality and HIPPA policies • Supported Admissions team in meeting group goals and managing accounts• Conducted comprehensive pre-admission assessments to determine appropriateness and necessity for the program• Maintained contact and built relationships with Marketers, Medical/Clinical/Legal Professionals, families, and clients• Negotiated, reviewed, and composed an average of 20 financial contracts of up to $60,000+ per month for each contract*While living in Oregon during 2019 - Collaborated with Field Marketers and engaged in Marketing initiatives in the field with professionals in the industry and various colleges

Tucson, Arizona Area

-Promote the values of the Non-Profit Canyon Ranch Institute-Volunteer at promotional events held by the Institute

Tucson, Arizona Area

-Provide guests with friendly, professional service upon arrival and throughout stay-Completes assigned rooming of guests as well as rides, deliveries, and assistance around property-Constructs the daily schedule of arrivals and departures, assigns drivers to pick up and drop off at airport-Consistently communicates pertinent information via email and phone with management as well as current and future guests

Tucson, Arizona Area

Bachelor’S Degree, Marketing/Marketing Management, General, Junior

Activities and Societies: Eller Professional Sales Club

Bachelor’S Degree, Marketing/Marketing Management, General, Junior

Activities and Societies: Sports Marketing Association