Steven G. Email and Phone Number

• Enhanced system reliability & efficiency by 14% through the installation of 40 Snackpass POS systems, leveraging Airtable for CRM integration & applying diagnostic software for swift issue identification & resolution.• Developed & executed a comprehensive technical training program via Notion, increasing hardware proficiency among 75 staff members by 22%. Emphasized hands-on modules in POS maintenance & network troubleshooting to reduce error rates by 15%.• Orchestrated the deployment & integration of network infrastructure for 35 projects, reducing cycle times by 12% using Slack for real-time communication & Airtable for agile project management, focusing on network configuration & system optimization.• Delivered tailored technical consulting to 36 restaurant owners, boosting operational engagement by 18% with strategic use of Notion for system setup visualization & Airtable for data-driven customization of SnackPass implementations.• Strengthened customer relationships & system reliability by maintaining detailed network performance analytics in Airtable & conducting proactive system upgrades, improving retention rates by 28% through strategic follow-ups & technical support documented in Notion.

• Orchestrated API experimental testing for IND & NDA approvals, significantly advancing over 4 drug candidates through critical development phases.• Developed a data validation model using JMP, enhancing drug production predictive accuracy by 18% & impacting 8 major projects.• Led weekly strategic meetings with formulators & engineers, driving a 22% improvement in API scalability & efficiency across multiple projects.• Managed project timelines efficiently using gant charts, reducing delivery times by 15% & accelerating 10 high-stakes projects• Directed mechanical testing for 8 Vertex R&D projects, which led to a 40% increase in formulation stability & commercial viability.• Created & deployed MATLAB Web Apps for robust data analysis, slashing processing time by 50% & enhancing data accuracy by 20% for over 30 experimental datasets.

• Developed & implemented SOPs for the PO&T department, standardizing R&D experimental procedures for onboard training, which led to a 28% reduction in experimental errors & improved procedural compliance across teams.• Collaborated with senior engineers to define critical API parameters such as release rate, solubility, & characterization properties,contributing to the creation of a comprehensive API database in JMP that enhanced research efficiency & data retrievability.• Conducted a wide range of experiments, including High-Performance Liquid Chromatography (HPLC), Hot Melt Extrusion (HME), Particle Size Distribution (PSD), flowability, dissolution testing, & Assay API Formulation testing, which increased experimental throughput by 25%.• Delivered weekly data reports to scientists & engineers, showcasing the effectiveness of the JMP database in streamlining data collection & analysis processes, leading to a 30% faster decision-making cycle in R&D projects.• Advanced the development of a predictive model in JMP, quantifying database insights to accurately determine the percentage of Affinisol HPMC HME 15LV needed for 500mg controlled-release tablets, adhering to FDA regulations & enhancing formulation precision by 20%.

• Annealed Silicon Wafers to prepare substrates for Zinc Oxide Seed Layer coating application for energy & environmental applications• Applied coating via magnetic sputtering to produce wurtzite crystal structure creating desired conductivity• Observed the characterization of Zinc Oxide Silicon Wafers to find for possible contaminants• Tested conductivity of final substrates to assure samples were able to detect for airborne chemicals

• Educated incoming School of Engineering students in calculus I, chemistry, physics, and python to prepare students for the rigor of college• Constructed teaching models for review sessions based on student performance showing a 20% increase in overall grades• Responsible for planning, leading, and implementing corporation engineering trips to inform students about potential career possibilities

• Prioritized scheduling of multiple events and meetings with professors and engineers for prospective high school students• Organized and presented engineering demonstrations to provide students about fundamental applications of engineering