Steven Graham

Steven Graham Email and Phone Number

Senior manager with extensive experience in Risk Management, Operations Management, People Leadership and Customer Experience across the wealth and banking industries @ BT
barangaroo, new south wales, australia
Steven Graham's Location
Frewville, South Australia, Australia, Australia
Steven Graham's Contact Details

Steven Graham work email

Steven Graham personal email

n/a
About Steven Graham

Skilled and experienced people leader with a passion for leading and developing high performing teams. Extensive experience in operations and risk management in the wealth and banking industries.

Steven Graham's Current Company Details
BT

Bt

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Senior manager with extensive experience in Risk Management, Operations Management, People Leadership and Customer Experience across the wealth and banking industries
barangaroo, new south wales, australia
Website:
bt.com.au
Employees:
3100
Steven Graham Work Experience Details
  • Bt
    Head Of Panorama Operations & Estate And Claim Management
    Bt Nov 2023 - Present
    Adelaide, South Australia, Australia
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  • Bt
    Executive Manager
    Bt Mar 2023 - Dec 2023
    Adelaide, South Australia, Australia
    Executive Manager Business Controls and Monitoring (1st Line Risk) BT Financial Group
    View
  • Bt
    Senior Manager
    Bt Oct 2021 - Mar 2023
    Adelaide, South Australia, Australia
    Senior Manager Business Controls and Monitoring (1st Line Risk) BT Financial Group
    View
  • Bt
    Service Delivery Manager
    Bt Jul 2020 - Oct 2021
    Adelaide, South Australia, Australia
    Managing multi-brand Margin Lending Operations within the Westpac Group
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  • Bt
    Technical Experts Manager
    Bt Oct 2019 - Oct 2020
    Adelaide, South Australia, Australia
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  • Bt Financial Group
    Transitions Service Manager
    Bt Financial Group Jan 2017 - Oct 2019
    Adelaide, South Australia, Australia
    Leading a team of transition specialists who case manage the transfer of high net worth clients' assets on to the Panorama platform.
    View
  • Bt Financial Group
    Customer Service Manager
    Bt Financial Group May 2015 - Mar 2017
    Adelaide, Australia
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  • Bt Financial Group
    Margin Lending Team Manager
    Bt Financial Group Jul 2013 - Apr 2015
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  • Bt Financial Group
    Team Manager
    Bt Financial Group Nov 2012 - May 2013
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  • Bt Financial Group
    Team Manager
    Bt Financial Group Jul 2011 - Jan 2012
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  • The Co-Operative Group
    Team Manager
    The Co-Operative Group 2007 - Jun 2011
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  • The Co-Operative Bank Plc
    Customer Adviser
    The Co-Operative Bank Plc 2003 - 2006
    View

Steven Graham Skills

Customer Experience Stakeholder Management Employee Engagement Call Centers Financial Services Team Leadership Banking Team Management Performance Management Business Process Improvement Contact Centers Relationship Management Coaching Risk Management People Development Process Management Process Improvement Customer Service Change Management Management Business Relationship Management

Steven Graham Education Details

  • Rainey Endowed School
    Rainey Endowed School

Frequently Asked Questions about Steven Graham

What company does Steven Graham work for?

Steven Graham works for Bt

What is Steven Graham's role at the current company?

Steven Graham's current role is Senior manager with extensive experience in Risk Management, Operations Management, People Leadership and Customer Experience across the wealth and banking industries.

What is Steven Graham's email address?

Steven Graham's email address is st****@****oup.com

What schools did Steven Graham attend?

Steven Graham attended Rainey Endowed School.

What skills is Steven Graham known for?

Steven Graham has skills like Customer Experience, Stakeholder Management, Employee Engagement, Call Centers, Financial Services, Team Leadership, Banking, Team Management, Performance Management, Business Process Improvement, Contact Centers, Relationship Management.

Who are Steven Graham's colleagues?

Steven Graham's colleagues are Salma Chowdhury, Rob Kelly, Jeff Rowe, Noeleen Mcalister, Hugh O'dwyer, Gerry Dunbar, Marcia Armada.

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