Steven Hans Email & Phone Number

Jakarta, Indonesia

- Maintain any changes in credit policy into credit decision engine 100% accurate.- Monitor portfolio using dashboard with 100% accuracy rate. - Analyze suspicious transactions made by customers and merchants with 90% accuracy. - Block customers who commit fraud with 100% accuracy.

Jakarta, Indonesia

- Reorganized and prepared the company’s 30+ departments for two ISO certifications in less than 3 months.- Oversee the implementation of 10+ clauses and 100+ controls of the ISO certifications.- Developed internal audit charter to improve performance effectiveness in 30+ departments.

Jakarta, Indonesia

Make any policies related to prevent of minimize risks in company’s operational, produce company’s operational target for each branch, portfolio ACC brand analysis, and additional report based on request from another department.

Greater Jakarta Area, Indonesia

- Generate risk control and assessment such as Risk Based Supervision, Integrated Risk Management, Company’s Top Risk, and other regulatory assessments- Implement Enterprise Risk Management Framework to ACC’s branches and head office by executing Risk Register, BCP/DRP Testing, Insurance Management, Key Risk Indicators (KRI), Risk Protocol- Design and execute project to improve company’s performance by developing company’s system and business process- Support other departments by analyzing data and creating company’s policy

Greater Jakarta Area, Indonesia

Study all the business process of the company, from front liner (branches) to back office (head office) functions. Finish the Management Trainee Program with the title “The Best Final Presentation of The Batch”

Surabaya, Jawa Timur, Indonesia

Part of a team that developed the company’s ERP system. Modules designed or developed:-Human Resource Management system.-Payroll system-Real-time Integrated Digital Reporting system for 15 plants and 1 head office.-Equipment Scheduling and Reporting system.