Steven Hingley Email & Phone Number

Melbourne, Vic, Au

Altona, Victoria, Australia

With over two decades of experience in various roles at Qenos, I have honed my expertise in managing complex IT infrastructures, specialising in cybersecurity, collaboration solutions, and computer networking. My experience includes leading significant technology-driven projects that enhance both security and operational efficiency.As a manufacturer, my role extends beyond traditional IT responsibilities. I play a pivotal role in safeguarding the convergence point of IT and operational technology (OT) systems, ensuring their security. This involves implementing control system policies to mitigate the risks inherent in integrating networked IT and OT systems.• Administer switches, routers and wireless, ensuring reliable communication across enterprise networks.• Manage Internet, VPN, WAN, and SD-WAN links, including IPsec for B2B connections, between data centers, remote sites, and remote users.• Handle Unified Communications platforms, enabling seamless voice, video, and collaboration services.• Lead security infrastructure, including firewalls, network access management, micro-segmentation, multi-factor authentication, email, and web security.• Review cybersecurity incidents reported by the Managed Detection and Response (MDR) team and actively participate in investigations to effectively resolve them.• Partner with consultants to develop strategic recommendations and solutions, and effectively project manage their implementation to ensure successful outcomes.• Collaborate with operations to ensure security between IT and OT environments is upheld in compliance with a strict control systems security policy.• Monitor and optimise network performance while delivering technical support to resolve complex connectivity issues.

Altona, Victoria, Australia

Cisco Network Configuration and ManagementASA and Firepower Firewall ManagementCisco Unified Communications (CUCM / Unity / UCCX / Webex)NEC and Ericsson PABX ManagementWeb Security Management (Websense / ForcePoint / Cisco Umbrella)Email Security Management (Proofpoint / Cisco Email Security Gateway)

Altona, Victoria, Australia

• Deploy, manage, and support the Standard Operating Environment (SOE), ensuring consistent performance and security across end-user devices.• Administer software deployment tools for efficient software distribution, patch management, and updates.• Provide technical support and troubleshooting for desktops, laptops, and peripherals.• Oversee desktop hardware replacements in line with scheduled lease and refresh cycles.• Maintain documentation and manage asset inventory• Maintain the VMware environment, managing server provisioning, resource allocation and performance monitoring.• Administer SAN storage, TSM backups and Identity Management systems.• Provide backup support for the network administrator.

Altona, Victoria, Australia

Doncaster, Victoria, Australia

Doncaster, Victoria, Australia