Steven Hughes work email
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A business leader with extensive experience working in senior, predominantly customer facing, roles in global businesses covering sales, finance, portfolio management and commercial. I have experience across multiple industries, including nuclear defence, civil aerospace, customer management, public sector and corporate real estate. I have a proven track record for delivering revenue and margin growth and I pride myself on delivering outstanding customer satisfaction in often challenging and transformational environments.I’m passionate about leading high performing and diverse teams. I place significant value in the recruitment, development, and retention of team members with a view to growing and nurturing teams to fulfil their maximum potential and create the most compelling impact on business outcomes.
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Head Of Commercial And Bidding - Uk And ESercoEsher, Gb -
Head Of Commercial Uk & EuropeSerco Apr 2023 - PresentLondon, England, United Kingdom
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Global Commercial DirectorCbre Global Workplace Solutions (Gws) Jan 2022 - Dec 2022London, England, United KingdomI led the Commercial team globally and across all industry sectors within CBRE's Enterprise Accounts (large, multi-region, high profile clients). My primary accountability in this role was bottom line growth through distilling financial and commercial best practice post contract signature, both directly and indirectly. This included mitigation of financial and commercial risk on client accounts as well as growth through line of business, renegotiation of commercial terms and/or geographical expansion. -
Emea Commercial DirectorCbre Global Workplace Solutions (Gws) Emea May 2021 - Dec 2021London, England, United KingdomI was the Head of Commercial in the EMEA region for CBRE's Enterprise Accounts (large, multi-region, high profile clients). I worked across the whole sales lifecycle, from inception of a client account to renewal. Success was measured in client satisfaction and CBRE top and bottom line growth.
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Transformation Deal ArchitectCapita Oct 2016 - May 2021London, United KingdomI worked predominantly in Capita’s Customer Management division, UK leader in multi-channel customer contact operations. My role was to win strategically important new business for Capita by shaping a transformational client solution and developing the right commercial model to deliver maximum value at acceptable levels of risk. Digital solutions, including AI and automation, are a big part of the current and future UK market and hence I developed innovative commercial approaches to leverage the benefits of these technologies, in addition to working in more traditional BPO environments. -
Commercial Executive - Americas And LessorsRolls-Royce Nov 2014 - Oct 2016Derby, United KingdomArea of the business: Civil Large Engines - Customer TeamReporting to the Senior Vice President, I was responsible for the commercial relationship with all Americas (North and South) airlines and lessor companies around the world. I led a team of Commercial Managers and Officers to both win and contract new business as well as managing existing contract commitments. I played a key role in new service development, commercial training, development and improvement of commercial policies and processes and in developing a commercial presence in our new regional office in America. -
Senior Commercial Manager - Civil AerospaceRolls-Royce Dec 2011 - Nov 2014Derby, United KingdomArea of the business: Civil Large Engines - Customer TeamI dealt with strategic customers to Rolls-Royce. My role involved both winning and contracting new business as well as managing existing contracts. I provided expert Commercial guidance to the business, including but not limited to pseudo-legal advice, contract interpretation, contract drafting/negotiation, assessment of business risk, structuring of deals and compliance with corporate policies and procedures. I also provided functional support to the business in terms of process improvement, training and leadership.
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Commercial Manager - SubmarinesRolls-Royce Apr 2010 - Dec 2011Derby, United KingdomArea of the business: Submarine ProgrammesI managed the commercial relationship with both the UK government (MoD) and other first tier suppliers (BAE Systems and Babcock Marine) in the Nuclear/Defence industry. I managed a team of Commercial professionals responsible for a variety of contracts; Maintenance contracts for the submarine fleets at sea, infrastructure projects and submarine build projects. My role involved a significant amount of bid management and contract negotiation, inlcuding value for money statements, pricing models and DEFCON compliance.
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Commercial Officer - SubmarinesRolls-Royce Sep 2006 - Apr 2010Derby, United KingdomArea of the business: Submarine Programmes I dealt primarily with BAE Systems, adminstering the contracts and bid process on the Astute Submarine build programme. I handled claims and variations in the contracts and also project managed the bid process, including providing direct inputs to terms and conditions and pricing models. I also managed the risk process, from identification and assessment through to management/treatment.
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AssociatePwc Sep 2002 - Sep 2006East MidlandsArea of the business: Assurance and Business AdvisoryMy role at PricewaterhouseCoopers included both the performance of financial audit engagements (assurance) and public sector consultancy work (business advisory). A significant amount of time was spent working on various NHS projects including, but not limited to, the NHS Plan and Acute Hospital Portfolio (Labour government initiatives). My role was to help manage the delivery and timing of project objectives across a number of NHS Trusts, working on the projects from the early planning phases through to completion and close out. My role included coaching and reviewing the work of peers and I also led small audit teams and developed strong working relationships with the clients.
Steven Hughes Skills
Steven Hughes Education Details
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Frequently Asked Questions about Steven Hughes
What company does Steven Hughes work for?
Steven Hughes works for Serco
What is Steven Hughes's role at the current company?
Steven Hughes's current role is Head of Commercial and Bidding - UK and E.
What is Steven Hughes's email address?
Steven Hughes's email address is st****@****yce.com
What schools did Steven Hughes attend?
Steven Hughes attended The University Of Manchester, Loughborough University.
What are some of Steven Hughes's interests?
Steven Hughes has interest in Squash, Football, I Currently Enjoy Skiing.
What skills is Steven Hughes known for?
Steven Hughes has skills like Contract Negotiation, Commercial Management, Contract Management, Leadership, Customer Management, Management, Sales, Financial Analysis, Risk Management, Contract Drafting, Business Development, International Commercial Law.
Who are Steven Hughes's colleagues?
Steven Hughes's colleagues are Dave Brown, Kodi Arasu, Victoria Shepherd, Xahid Mahmood, Catherine C., Karen Desomer, George Kato.
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Steven Hughes
Independent Strategy Consultant | Grow Customers, Revenue And Profit With Strategy Learnt In The WildRochester1gmail.com -
Steven Hughes
Senior Research Fellow @ University Of Oxford | Retina Cell Biology And Gene TherapyGreater Oxford Area -
Steven Hughes
United Kingdom -
Steven Hughes
Greater Nottingham2yahoo.com, 2020rdi.com
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