Steven J Falcon Email and Phone Number
Steven J Falcon work email
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Steven J Falcon personal email
I'm that motivated Individual who seeks to utilize his education, skills and Experience in a challenging work environment.
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Virtual Customer Care Executive & New Hire Resident Mentor ~Credit Card Division Pnc BankPnc Oct 2019 - PresentCocoa, FloridaNew Hire Mentor/Inbound Customer Care Consultant/Coach & Facilitator of Risk Management/Quality Assurance/Online Banking/Fraud Detection/Fraud Analysis/ Card Lost Prevention/Retention & Acquisition/Billing & Processing /Technical Support Agent assisting with day to day Business needs. Knowledge & Experience with Quality Assurance and monitoring statistics & systems like Verint, Pulse, Sharepoint, Workforce Management, RTA (real time adherence)& transferring data into Excel. Hosting & scheduling Meetings in Microsoft teams & Facilitating information to new hires. Team Leader, Team Builder & coordinator of team management and engagement. Trained & Proficient in exercising & implementing Regulation Z, Fair Credit Reporting Act, FEEVA, Security Incident report & AML. -
Customer Care Professional/ExecutiveSpectrum Jan 2017 - Oct 2019Melbourne, Florida AreaAll aspects of TV, Internet and Phone services for Residential Customers. Sales, Customer Service, Retention, Technical Support etc. -
Inbound Sales/Support/Customer ServiceRadial Inc. Sep 2016 - Jan 2017Melbourne, Florida AreaInbound Sales/Customer service/Sales Support/Retention/Acquisitions/ for American Eagle Outfitters Inc. -
Call Transfer Vacation Advisor (Inbound)Hilton Grand Vacations Jun 2015 - Sep 2016Orlando, Florida AreaSales -
Corporate Sales ConsultantAmerican Management Services, Inc Jun 2015 - Jul 2015Orlando, Florida AreaWorking with Small to Medium size Companies to expand growth, Sales, opportunity, and to main stability on an escalating scale. Profit margins, issues with staffing, and Providing solutions to day to day Business solutions. -
Government Account ExecutivePelican-Sales Inc. Aug 2014 - Jun 2015Procurement Specialist in Sales, Marketing/Business Strategies, Networking, Data Entry etc. -
Inbound Account Executive Of SalesCablevision Nov 2006 - Dec 2013Sales/retention/ upselling/ customer service/ tech support -
V.P. Of Operations And Master Of CeremoniesTotal Entertainment Nov 2001 - Nov 2011hosted parties/ master of ceremonies/ Disc Jockey/ videography/ assited all phases of setup and breakdown of equipment/ negotiated prices/party packaging with potential and existing customers.
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Service Delivery ManagerDomino'S Pizza - Friends First 2004 - 2006Bronx NyTimely Deliveries, Customer Satisfaction -
Project Expeditor/ TypistHousemaster Home & Termite Inspections - Phoenix, Arizona 2001 - 2003Bronx, New YorkInspection Reports -
Front Desk RepresentativeHampton Inn And Suites Apr 2001 - Oct 2001Greenburg/ White Plains, NyHandled all aspects of front desk management duties/phones/ data entry/ greeting guests. etc -
Assistant Produce ManagerC Town Super Market 2000 - 2001Bronx NyManaged all facets of Produce. Shipping receiving . Produce Maintaining.Refrigeration and Preparation for Daily packaging.Pricing Structure. -
Teachers AssistantAlbertus Magnus College 1999 - 2000New Haven, ConnecticutGrading Spanish Level 2 -
Cashier/Overnight Stock7-Eleven 1998 - 1999Bronx Ny -
Trainer/Crew Member/CookMcdonald'S Corporation 1997 - 1999Bronx Ny
Steven J Falcon Skills
Steven J Falcon Education Details
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Human Resources Management And Services -
Business, Management, Marketing, Sales And Related Support Services -
Business Administration And Management, General
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Small Vessel Operations/All Liberal Arts And Sciences -
English And Sociology
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All Courses
Frequently Asked Questions about Steven J Falcon
What company does Steven J Falcon work for?
Steven J Falcon works for Pnc
What is Steven J Falcon's role at the current company?
Steven J Falcon's current role is Virtual Financial Consultant / New Hire Resident Mentor / Customer Care Executive II / Financial Professional~ Credit Card Division at PNC.
What is Steven J Falcon's email address?
Steven J Falcon's email address is sf****@****use.com
What schools did Steven J Falcon attend?
Steven J Falcon attended Southern New Hampshire University, Monroe College, Monroe College, State University Of New York Maritime College, Albertus Magnus College, Salesian High School.
What are some of Steven J Falcon's interests?
Steven J Falcon has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Arts And Culture, Health.
What skills is Steven J Falcon known for?
Steven J Falcon has skills like Sales, Sales Management, Customer Retention, Business Strategy, Pitching Ideas, Probing, Marketing Strategy, Product Management, Team Leadership, Solution Selling, Telecommunications, Customer Service.
Who are Steven J Falcon's colleagues?
Steven J Falcon's colleagues are Richard Haybarger, Alexander Butler, Ashley Burello, Dave Horton, Howard Schwartz, Brian Leblanc, Terry Robinson.
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