Located in Chicago’s Northwest Suburbs, Dental Technology Services (DTS) is an experienced computer / networking consulting company with over 20 years of experience specializing in the dental arena.We work with dental offices throughout the Midwest, primarily in the metro regions of Chicago, Illinois and Southeastern Wisconsin for both brand new dental office remodeling projects and dental office technology upgrades.Our services include:-Network Consulting-Cabling & Wiring-Ergonomic Design-Remote Data Backup Solutions-Service Maintenance & Support-Remote Management - Cyber SecurityDTS can completely manage expansion projects, troubleshoot day-to-day computer issues, provide resolutions, and supervise software upgrades. From premise wiring and network management, to supporting your digital equipment, DTS can give you the support your office needs.

*Performed pricing research to complete basic and complex rate/rule filings.* Kept an open line of communication with State Filings and the Department Of Insurance for objections and department inquiries.*Analyzed and communicated data results with Actuaries to determine profitable growth and strategy.*Effectively managed time to meet multiple project deadlines.*Developed and lead presentations for peers, management and directors*Used actuarial techniques and software to improve rate accuracy

*Effectively worked with clients to deliver “first call problem resolutions”*Escalated unresolved customer grievances to designated departments for further investigation*Supported client escalation research and issued resolutions with proper documentation and follow up under guidelines assigned *Analyzed training needs to modify existing programs and recognize areas of opportunity for new content and process improvement*Conducted orientation sessions and implemented on-the-job training for new hires *Prepared and issued accurate financial reporting including invoices, account statements, and other financial statements*Performed basic to complex financial calculations such as amounts due, interest charges, balances, discounts and principals

*Dedicated to ensuing customer satisfaction from appointment check-in to follow-up *Managed customer feedback and resolved any complaints*Maximized sales opportunities by cross selling profitable products and services *Maintained inventory Special projects as assigned, including financial reporting