Proven track record of achievement in customer service experience, being mentioned over 150 times. Steven in Club was a standout. His service was exceptional. Can highly recommend their Club Lounge when you stay. If you are lucky enough to get Steven as your waiter, it will be an added bonus. e enjoyed our morning chats with and hospitality from Steven who hosted us in the Club. His service was excellent and just such as nice fellow. Steven gave the whole place a nice personal touch, which made our stay all the more pleasant. Thanks Steven. Steven in the lounge was fantastic, was helpful with all questions, things to do, service in the lounge, attention to detail and made us feel so looked after and welcome. Steven is exemplary with his experience and remembering of our faces/names. would like to praise our Club Host - Steven. He was very attentive and remembered our names even the next morning, he did a great job as a host.Events management/planning creating and running an LGBTQIA social group. Growing weekly. Rainbow Social Melb. Front desk reception, team leadership and management across various fast paced industries, I am actively pursuing a challenging new position with the desire to take my career to the next level. Consistently maintaining an accurate understanding of customer needs, I utilise an accommodating, helpful and courteous approach with the ability to exceed service standards and achieve positive outcomes aligned with strategic direction. Confident I would make a positive contribution to your team offering a wealth of experience over the past 9 years, I embrace the opportunity to undertake new challenges in a leadership role. I possess added expertise in business management including office administration, accounts management, record keeping, marketing, sales and customer retention with a flexible approach and ability to meet and exceed targets.