Steven James

Steven James Email and Phone Number

Senior Technical Support Specialist @ Fusion Managed IT
Duncan, SC, US
Steven James's Location
Evans, Georgia, United States, United States
Steven James's Contact Details

Steven James personal email

Steven James phone numbers

About Steven James

I bring in over a decade of experience in cybersecurity, IT infrastructure optimization, and regulatory compliance to build secure, resilient IT systems that not only align with business goals but enhance operational efficiency and user satisfaction. Throughout my career, I’ve leveraged advanced tools and strategies to drive critical initiatives, including complex cloud migrations, cybersecurity enhancements, and cost-saving IT projects.I specialize in crafting cybersecurity policies that ensure 100% regulatory compliance (NIST, GDPR, PCI-DSS) while reducing incidents. My hands-on experience in incident response and SIEM/SPLUNK integration has strengthened security monitoring and threat detection, enabling proactive defenses. I develop and inspire high-performing teams, guiding IT professionals through advanced infrastructure deployments that have reduced downtime by 45% and improved operational efficiency by 50%.In addition to technical leadership, I excel at building strategic vendor relationships and achieving a 30% cost reduction through streategic negotiations. Skilled in data loss prevention and risk management, I use tools like Microsoft Purview and CrowdStrike to safeguard sensitive data and enhance endpoint security. My focus remains on delivering IT solutions that are robust, scalable, and fully compliant, driving business growth and resilience.

Steven James's Current Company Details
Fusion Managed IT

Fusion Managed It

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Senior Technical Support Specialist
Duncan, SC, US
Employees:
24
Steven James Work Experience Details
  • Fusion Managed It
    Senior Technical Support Specialist
    Fusion Managed It
    Duncan, Sc, Us
  • Xytex
    Director Of It
    Xytex Jan 2024 - Present
    Augusta, Georgia, Us
    Led strategic IT enhancements with the CFO, boosting infrastructure, compliance, and cybersecurity, while streamlining processes and cutting costs.► Aligned IT strategies with business goals, collaborating with C-level leaders to enhance workflow efficiency and elevate user satisfaction.► Improved operational efficiency by 50% and reduced downtime by 45% by leading IT team initiatives to build and support key infrastructure.► Achieved full compliance with NIST, GDPR, and PCI-DSS by developing comprehensive cybersecurity policies, reducing incidents significantly.► Reduced infrastructure costs by 25% and improved scalability by driving a company-wide cloud migration, optimizing resources across systems.
  • Savannah River Nuclear Solutions
    Senior Engineer
    Savannah River Nuclear Solutions Nov 2021 - Jan 2024
    Aiken, South Carolina, Us
    ► Designed and implemented disaster recovery and business continuity plans to ensurr critical system uptime and minimize operational disruptions during outages.► Managed IT projects exceeding $500,000, including a redundant SAN environment with offsite replication, while meeting all project milestones on time and within budget.► Enhanced security by leveraging SPLUNK for SIEM activities, enforcing network segmentation, and strengthening patch management for improved infrastructure monitoring.► Reduced costs by 30% and improved service quality through strategic vendor relationship management and contract renegotiations.► Standardized IT service delivery by implementing ITIL best practices to improve service quality and consistency across the department.
  • University Health Care System
    Storage Administrator
    University Health Care System Jun 2019 - Dec 2021
    Augusta, Ga, Us
    ► Optimized storage solution architectures, overhauled SAN, NAS, and DAS systems to improve performance, data integrity, and availability.► Ensured full compliance with healthcare industry standards and HIPAA regulations for business-critical operations.► Developed backup and recovery strategies to reduce downtime and enhance data resilience, boosting operational efficiency and user satisfaction.
  • Cma Technology
    Senior Field Engineer
    Cma Technology Apr 2014 - Jun 2019
    Martinez, Ga, Us
    ► Delivered comprehensive IT management services, focusing on disaster recovery, cybersecurity, patch management, server maintenance, network administration, and Office 365 migrations for diverse clients.► Collaborated with cross-functional teams to design customized IT solutions that aligned with clients' business needs and met strict regulatory standards.► Developed and implemented robust backup and recovery strategies, minimizing downtime and ensuring business continuity across client environments.► Optimized network security by configuring and fine-tuning SonicWall firewalls and Barracuda web filters to protect clients against cyber threats.► Ensured 100% regulatory compliance, including PCI requirements, through rigorous IT security practices, firewall configurations, and secure payment processes, preventing audit issues and fines.
  • United States Marine Corps
    Data Network Specialist
    United States Marine Corps Jul 2008 - Sep 2013
    Washington, Dc, Us
    Security clearanceSecurity+ certified through CompTIA.Built over 15 different Microsoft Exchange serversBuilt over 40 virtual servers using VMware.

Steven James Skills

Troubleshooting Vmware Project Management Windows System Administration Vendor Management Storage Management Server Administration Microsoft Exchange Virtual Server Windows Server Firewalls Event Monitoring Patch Management Inventory Management

Steven James Education Details

  • Western Governors University
    Western Governors University
    Cybersecurity And Information Assurance
  • Purdue Global
    Purdue Global
    Information Technology
  • Purdue Global
    Purdue Global
    Information Technology

Frequently Asked Questions about Steven James

What company does Steven James work for?

Steven James works for Fusion Managed It

What is Steven James's role at the current company?

Steven James's current role is Senior Technical Support Specialist.

What is Steven James's email address?

Steven James's email address is st****@****nes.com

What is Steven James's direct phone number?

Steven James's direct phone number is +186435*****

What schools did Steven James attend?

Steven James attended Western Governors University, Purdue Global, Purdue Global.

What skills is Steven James known for?

Steven James has skills like Troubleshooting, Vmware, Project Management, Windows System Administration, Vendor Management, Storage Management, Server Administration, Microsoft Exchange, Virtual Server, Windows Server, Firewalls, Event Monitoring.

Who are Steven James's colleagues?

Steven James's colleagues are Craig Sizemore, Philip Kennedy, David Hayes, Adam Copp, Lance Cummings, Jared Ruppe, Jade Andrews.

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