Probrand is a digital marketplace for the hassle-free procurement of IT Products, Services, and Solutions. Our award-winning marketplace connects buyers and suppliers in an open and free-to-use environment that is personalised to you, showing the sector discounts you’re entitled to on over 300,000 products and services directly from our suppliers. Our support experts have decades of award-winning experience across the full breadth of the often complex and ever-changing business technology landscape. Our 'best-of-breed' portfolio delivers cutting-edge managed services, proactive IT support and solutions to help you to run and transform your business.An overview of the services we provide:Managed IT services/ Proactive IT support / IT Solutions / Cloud Backup / Fully managed support / Server & desktop virtualisation / Cloud Disaster Recovery / Software and hardware support / Storage Area Networks / Cloud Anti-Virus / Helpdesk / Network infrastructure and Wireless / Infrastructure-as-a-Service / Microsoft server platforms Managed Firewall Firewalls Managed remote access Remote access and security Disaster Recovery and backup

Working across all sectors of the new Launched Misco UK. Developing and building new relations with new and previously traded customers

SCC’s core objective is to enable people to do business. SCC is trusted to plan, supply, integrate and manage essential IT. We make IT work through partnership, knowledge and passion. Established in 1975, SCC has a 40+ year track record of enabling people to do business across all sectors and industries. SCC has a well established reputation for efficiency and reliability. We operate out of four countries across Europe as well as being headquartered in the UK. We have recently expanded internationally and now operate out of Vietnam. I work to develop and maintain the product and supply for both HPI & HPE to new and existing accounts throughout the UK. Working in collaboration with HP and actively involved with the HP Heroes Programme

• Internal and external Account Manager working within the Healthcare vertical• Responsible for the development of existing and new accounts across NHS trusts, public and private• Promote all company services for day to day requirements upto and including end to end solutions• To collaborate with internal and vendor resources and provide comparative offers and multiple choice platforms for specific requirements• Working with CCS portfolio and focus growth and actively promote across my account base new and existing• Provide support with current healthcare teams and to provide feedback to CCS to ensure vendor and services teams are able to support. Ie frameworks, collaboration , MDM • To work with multiple levels from procurement, Project management, Finance and Architects to deploy the services suited across the whole organisation • Work with all levels as a trusted advisor

Misco Healthcare Premier Account Executive Internal Account Manager for NHS Trusts throughout the UKMisco UK Education Premier Account Executive 2013-2014Responsible for Education Accounts ranging from Primary School, Middle School and AcademiesMisco has almost thirty year's experience in providing IT services to corporate and public sector organisations across the UK. As one of Europe's leading IT resellers of technology products and solutions our team is perfectly placed to support your business throughout the IT lifecycle.At Misco we understand that deciding on the right IT service for your business is critical to the smooth running of your organisation. We deliver a portfolio of services tailored to maximise productivity, minimise costs and facilitate business growth

Europe's Largest Privately owned IT Company Turnover 7 Billion GBPResponsible for the account management and acquisition of public sector customers to the value of 5 million in revenue per year.Customers include; Pro-active focus and engagement with customers to ensure they maximise profitability and productivity through the use of ICT.Actively involved in both strategic network solution sales, as well as tactical sales.Understanding and aligning SCC with my customers ICT Strategies to ensure 100% collaborative and partnered approach is taken at all times. Customer and Competitor Insight Led in making decisions to provide the best customer experience.Engaged at all levels within client base to ensure the decision making process can be directed as required, under my control. I am a trusted advisor to my customers, consultative selling as opposed to transactional "price" model sales.Work collaboratively with internal resource to create "win-win" solutions for the business and the customer.Aligned with external resource to provide both face to face and internal consultation in a consistent and credible way therefore ensuring best customer experience at all times.Promoting weekly offers of new equipment & services to specifically targeted customers, identifying the need for storage, hardware and software solutions.

I am currently working in the Furniture Industry for a new company called Hranipex who are a producer of Edge-banding Tape supporting all MFC Main producers My current role is as Sales representative covering Mainly East midlands, East Anglia , Northampton, Oxford, London. Currently I am very active in seeking new customers and responsible for Sales growth in these regions. Therefore discussing with new clients and providing an overview over the phone in the first instance then to visit the customer site to understand their business needs.I will work with each client on services required and where we can offer support this building our relationships and customer retentions. Further understanding their goals , frustrations with supply from Senior Management through to productionActively manage meetings and provide support in all areas from Marketing , product set and technical support

Automotive Manufacturer & Distributor Turnover 5.5 Million GBP; Account Management to long established accounts ensuring that support is given in to ensure maximum revenue is received.My role included: -New Business accounts, this providing telesales support internally & externally to maximise areas in need of improvement i.e. poor account management, products, pricing queries, training.Building of existing accounts Internally and face to face y establishing new levels of support. This ranging from business plans to improve revenues, service level agreement (SLA), promotions, spend rebates; POI's reacting to customer's issues.Working to meet deadlines and quarterly targets based on new accounts established, existing improvements to an established database.Providing back up and support to the company on all heating products including Air- Conditioning, Radiators, Heaters, Intercoolers, cores including all areas of development and maintenance.Providing information packages for new and existing customers, designing of advertisements for local papers, brand awareness and promotional flyers for new products and relevant catalogues.Forecasting and budgets for all areas of auto-motive heat products to ensure growth of the company.Development of the Air conditioning Programme in all areas.To assist with the development of all other automotive products including Passenger and commercial radiators, Charge air cooler programme and Heater programme.Ensuring forecasts are in place to ensure stock Market analysis and A/C distribution programme to existing and potential customers base.Project and development including parato's, cross-references, re-source, development to requirements.Development of new and existing ranges of products including gap analysis.

Sales Support for the "Majors" sales team. Typically dealing with corporate resellers with turnover figures, anywhere between 100K-600K PCM. Clients such as Dixons, Teksys and XMA.Responsibilities: handling telephone calls on a pro-active and re-active basis, processing orders, dealing with enquiries varying from fulfilling quotes through to configuration of IT equipment and solving Technical queries i.e. specifying equipment from scratch and "switch" selling on customers brand awareness.

Processing of orders via telephone, E-mail and faxDealing with Customers requirements on a daily basis keeping close contact with my counterpart National Account Managers and technical support to provide maximum coverage and service within the existing account base.Logging and Handling of customer complaints and resolving their issues as fast and efficiently as possibly.Working with all areas of the Sales floor including Stockists, Major Accounts and other groups.Providing a high quality of service, building and maintaining customer relationships.During my time at Hafele I was provided with regular product training, which is constantly referred back to, to service the client databaseHafele U.K - Furniture Distribution and IronmongeryPurchasing Co-ordinator, progressor and back up

Completed a two-year Modern Apprenticeship at Hafele.U.K.This consisted of learning all processes in each department of Hafele UK, spending five months working in each area: Accounts, Purchasing, Warehouse, Sales and Graphics. During this time I gained sound knowledge and experience as to how the company worked as a unit as well as through the separate departments.