• Lead generation: Analyze market trends and converting customer interest to a sale. Secured 3 clients and boosted sales capacity. Increasing social media presence.• Monitored analytics and CRM software’s such as BARK, Yep and mail chimp to identify areas for improvement for new and existing clients and generating new leads.• Assist in providing a framework for SaaS solutions• SDLC: Shortening lead time for web and app development for clients through lean-agile principles.• UAT, Requirements and Stakeholder analysis• Facilitating and introducing Project Management software’s such as MS Planner to facilitate an agile environment. Collaborating with technical teams to solve complex problems.

• Secured over R100k per year in annual research funding, showcasing expertise in acquiring financial support through the co-ordination with software developers to improve UI/UX designs for eHealth solutions development. Also defining translating technical and non-technical requirements for the ehealth app.• Applied SDLC and Agile methodologies in the development of ehealth app “KZD Cares”, to streamline the software development process.• Facilitate User Acceptance Testing (UAT)• Conduct in-depth research into Lean Healthcare adoption within South Africa's public healthcare sector, employing robust data analysis and reporting with qualitative and quantitative methodologies.• Demonstrated exceptional collaboration and presentation abilities in team-oriented research initiatives.• Extensive research on the integration of data analytics and lean principles to improve hospital efficiencies.• Used SQL and PostgreSQL to clean and transform synthetic data, employing Tableau for visualizing the findings.

• Leverage ETL techniques to mine data to provide insight on problem areas for improvement initiatives.• Provide project management support to streamline completion time of each project• Craft strategic process maps to spearhead automation of administrative tasks.• Performed in-depth data analysis to improve business process optimization initiatives.• Identify and pursue actionable opportunities for continuous improvement projects.• Liaising between business and functional stakeholders; translating technical and non-technical requirements for the development of the transport management system (TMS).• Redesigning CAD designs for the development of transporting racks resulting in cost savings of +R150k in cost to manufacture.• Daily duties of developing process maps and designing Standard Operating Procedures (SOP’s) to assist in the securement of a multimillion-rand logistics tender.

• Lead and mentored the integration of Lean Six Sigma methodologies and IT solutions, such as Microsoft Teams, to streamline cross-departmental workflows, fostering a hybrid work environment.• Championed over 20 high-impact process improvement projects through adept use of Lean-Six Sigma, project management and data analytics, achieving cost savings of more than R1.5 million per year, boost in sales capacity and supply chain of the business.• Redesign the floor layout of production floor resulting in efficient processes. (CAD drawings)• Develop and implement advanced MS Excel dashboards, transforming raw data (ETL) into actionable insights, thereby enabling clients to establish benchmarking standards and drive continuous improvement efforts. (Power Query, DAX)• Breaking Silos between department for effective communication to facilitate an agile environment.

4 Subjects Lectured for industrial engineering students are:Design II, manufacturing II and operational research III, Quality Assurance III

• Lead production planning and conducted comprehensive capacity and time studies to refine takt time efficiency.• Mentored interns, providing guidance and fostering professional growth within the industrial engineering domain. Resulting in my promotion to project manager.• Leveraged CAD expertise to redesign and enhance floor layouts, achieving optimal space utilization.• Applied descriptive and prescriptive analytics in lean methodologies to streamline production processes and boost operational performance.• All +10 improvement projects resulting in cost savings of +R100k per year.

• Lead and collaborate with relevant stakeholders on continuous improvement initiatives.• Developed Standard Operating procedures (SOP’s) to facilitate the MRP/ERP software “SYSPRO” which is similar to SAP.• Tool and rack design enhancements for efficient handling of Mercedes and Nissan automotive products.• development of comprehensive work instructions for quality improvement methods.• Achieved cost savings more than R900K/per year through effective business process mapping, Lean methodologies and data analysis. (+10 project)