Steven.Kh Chen Email & Phone Number

Taipei, Taipei City, Taiwan

●Direct discuss requirement with US and EU customer and finalize the requirement and technical details.●Define product roadmap based on customers and stakeholders’ expectation.●Co-work with scrum master to facilitate cross team to achieve deliver goal by scaled agile Framework(SAFe).●Break Saga and epic into user story and define sprint goal.●Clarify the requirement and discuss with Dev team for POC and communicate cross team and global colleagues.●Co-work with Devs to clarify the requirement and solution for Azure, docker, microservice.●Build up auto recommendation AI model into UEM.●3rd party SW partner technical investigation and collaboration.●Finished USP on market. Ex: Remote Control, Active Management, Intel vPro integration, Peripheral Integration……●Design CRM and ERP system to match business behavior.●Remote technical support customer and provide solutions.●Establish OPS and QA operation flow and testing strategy base on agile development.●Use kanban tool to manage development risk and report sprint status to stakeholders.●Host PI meeting and workshop to ensure feature deliver is on schedule for cloud and agent.●Facilitate the team and increase velocity.

Nanjing, Jiangsu, China

●Agile coach to support Dev team develop in scrum sprint and split the epic and story into backlogto ensure Dev team achieve sprint’s release goal to meet the schedule.●Co-work with other scrum master to facilitate cross team to achieve deliver goal by scaled agileFramework(SAFe).●Assist PO to clarify the request from POC and communicate cross team and global colleagues.●Assist Devs to clarify the requirement and solution for AWS, docker(Kubernetes), microservice.●Lead OPS and QA to establish the operation and testing strategy base on agile development.●Use Jira tool to manage development risk and report sprint status to stake holders.●Host Sprint regular meeting and workshop to ensure feature deliver is on schedule for back endand front end.●Support Dev team to discuss technical issues with global architecture and AI team.

Shanghai, China

●Handle project's technical issue for mobile device, iOT, In-vehicle Infotainment system.●Support oversea testing communication for Huawei smart watch.●Pre-sale and corporation with ODM and OEM.●Seeking new solution and resource for mobile device and In-vehicle Infotainment system.●Communicate with google contact windows for new OS upgrade and GMS release schedule. Handle GMS issue analysis and report to google.●Co-work with SW sourcing and third party solution provider to define SW feature and SW deliver schedule.

Shanghai City, China

●Handle 5 HTC inhouse mobile projects (U11 life/U11 eye/U11/U11+/U12+) and 5 ODM mobile projects(Desire12/Exodus1+/U12 life/U19e/Desire19).●Experience in handling QCT and MTK Chipset (SDM 630/835/845/855/710 MTK 6762/6765).●Co-work with ODM and SFM to communicate ODM generic requirement and co-work with TAM for North American, European and Asia regional requirement. (IMS/COTA/Customization/Lab Entrance)●Co-work with EPM for HW and SW requirement and execute with into NPI process. (EVT/DVT/PVT/MV)●Communicate with google contact windows for new OS upgrade and GMS release schedule. Handle GMS issue analysis and report to google.●Co-work with SW sourcing and third party solution provider to define SW feature and SW deliver schedule. For example: Nokia boom sound/Camera.●Handle China 3 operators’ (CMCC、CT、CU) regional requirement and regional 3rd party SW. Total around 70 China local market APs.●Handle 2 US , 3 European and 2 Japanese carriers’ (AT&T/Sprint/DTAG/Voda/Orange/SBM/KDDI) regional requirement and regional 3rd party SW.●Follow up project schedule and schedule control for lab testing (CMCC MBTF/AT&T10776/KDDI Felica).●Forum issue management and solution delivery.●AI feature evaluation and execution on phone and VR(Camera/Location)●Taiwan VW internet of vehicles’ device and SW process planning.●Support AR product infrastructure development and manage vendor’s content on vive port.

New Taipei City, Taiwan

●Responsible for 11 mobiles’ SW deep integration and schedule control. For example: browser、 FB、Felica、Data transfer and etc.●Plan and confirm 5 SW customization requirement and implement schedule.●Onsite US and European customers’ lab to solve and analysis issue to secure testing cycle.●Tracking and analysis around 5 projects including US、Europe and Asia customers’ feedback on SW.

Taipei

●Oversea branch debit and loan transaction programming design and DB programming maintenance.●Domestic safe box and oversea OBU system maintenance●Domestic branch deposit and loan network setting and security management.

Chicago, Illinois, United States

●Responsible for specific area’s Wimax HW setup and planning.●Responsible for customers’ router and server setting.●Report customers’ requirement to call center.

Master Of Business Administration (Mba), Management Information Systems, General

Bachelor'S Degree, International Business, Trade, And Tax Law