Steven Kilduff Email & Phone Number

Brighton, Mi, Us

Northville, Michigan, United States

The Exceptional Academy was a Living and Learning Enrichment Center program that offered IT training to adults with disabilities helping to prepare them for the CCNA (Cisco Certified Network Associate) exam. I was originally hired as the TA in the first year of the program. I earned the instructor’s certification and acted as the lead instructor for the next four years. My responsibilities included: • Day to day instruction of the curriculum• Adapting the material to meet the diverse needs of our students• Tracking and ensuring the implementation of each student’s disability accommodations• Collaborating with the LLEC team and parentsAccomplishments:• Our completion rate for the program was over 75%• Our certification rate was nearly 70% for those who sat for the exam. Topics Covered· LAN/WAN Networking· Network security best practices· Configuring routers, switches, and firewalls· Designing and deploying wireless networks· Configuration and monitoring of networks utilizing protocols such as DHCP, DNS, NAT, QoS, SNMP, Syslog, and more· Designing and implementing network segmentation· Static, Dynamic, and Inter-VLAN routing· EtherChannel configuration· ACL configuration· VPN and IPsec concepts and configuration · Introduction to Security Frameworks (NIST, ISO, SOC)· Virtualization, Virtual Network Infrastructure, and SDN concepts· Troubleshooting

Michigan, United States

As a computer networking and cybersecurity instructor I taught students about designing, implementing, and managing computer networks while ensuring security protocols are followed. I developed course materials, lead lectures, and provided hands-on lab experience to prepare students for real-world challenges. Classes were conducted remotely and in-person.

United States

I managed the day-to-day operations of a multimillion-dollar retail establishment. My duties included managing 30+ employees, meeting sales goals, maintaining service standards, managing inventory levels, and more. During my tenure, my stores consistently exceeded sales projections, while scoring top marks for service standards. My function was often to move store to store in a “fixer” role to improve struggling stores and departments.