Steven Kirkish, Crde, Cgsp Email and Phone Number
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Hospitality Leader with over 18 years of experience in the upper-upscale and boutique hotel industry. I am now leveraging my extensive hospitality background in the facility management industry as the founder of B2B Cleaning Services.My career highlights include:* Leading the pre-opening and opening of a 250-room luxury hotel in Silicon Valley and a 236-room luxury hotel in San Francisco.* Owning and managing a full-service bar/restaurant/live music venue in Oakland, CA, involving pre-opening, re-concepting, development, and opening.* Direct experience in budget creation, reconciliation, and P&L forecasting and review.I hold certifications as a Six Sigma Green Belt, Certified Rooms Division Executive, and Certified Guest Service Professional through the American Hotel and Lodging Association. Additionally, I am CPR and AED certified through the American Red Cross.My goal is to bring the high standards of the hospitality industry to facility management, ensuring exceptional service and pristine environments for all clients.
B2B Cleaning Services
View- Website:
- b2bcleaningservices.com
- Employees:
- 4
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Owner And CeoB2B Cleaning ServicesSan Mateo, Ca, Us
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Owner/CeoB2B Cleaning Services Dec 2023 - PresentB2B Cleaning Services provides commercial cleaning services in the San Francisco Bay Area. Our primary focus is to be your true partner and not just a vendor. We focus on the cleaning so you can focus on your business. We partner with Multi-Family Community Managers, Office Buidling Managers, Schools, And Church Buildings.
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Director Of RoomsThe Line & Saguaro Hotels Jun 2022 - Dec 2023Opening Director of Rooms for Line San Francisco hotel. -
Corporate Director Of Housekeeping And MaintanenceVector Travel Aug 2020 - May 2022Atlanta, Georgia, UsVector Travel is a full service short term rental management company designed to partner directly with the multifamily industry to provide clients with a new source of NOI while solving vacancy loss. -
Director Of Hotel OperationsCoraltree Hospitality Jan 2019 - Mar 2020Englewood, Colorado, Us• Oversee Housekeeping, Front Office, Spa, Engineering, and Valet departments• Experience with Local 2 Union regulations including grievance, mediation and termination process• Champion for PMS changeover from Opera to Infor. Changeover of Spa PMS from Booker to Book4Time. Changeover of work order Mgmt system from HotSos to Alice• Oversee 5 salaried managers and lead day to day hotel operations• Created new upsell incentive initiative that generated an increase in Upgrade revenue by $46,652 in 3 months year over year• In 10 months reduced Housekeeping overtime labor by $67K year over year• Reduced Housekeeping Turndown Attendant Labor $17K year over year• Increased Spa Revenues by $70K year over year• Budget and forecasting responsibilities for Engineering, Spa, Front Office, and Housekeeping -
Interim General ManagerBuffalo Wild Wings Sep 2018 - Jan 2019Atlanta, Georgia, Us• Assisting largest restaurant in company’s district through leadership transition• Lowered comps from 4% to 2% weekly average• Lowered weekly food cost variances from 2% to 1.5%• Oversee entire restaurant and bar operations for large location generating over $4.5 million in revenue annually -
Director Of RoomsHotel Nia, A Marriott Autograph Collection Oct 2017 - Aug 2018Part of Pre-Opening Executive team for 250 room luxury Marriott Autograph CollectionDeveloped $20 Million Annual Rooms Division budgetMaintained 82% departmental profit in rooms division with $1.6 Million monthly operating budget Lead a leadership team of 8 managers and 6 supervisors Led the building and training of the Opera PMS system for hotel Proficient in SHARP for P&L, as well as budgeting and forecasting for labor and expenses
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Director Of RoomsViceroy Hotel Group Dec 2016 - Oct 2017West Hollywood, California, UsIn just 8 months increased hotels Trip Advisor ranking from 79 to 50. In 6 months, increased Market Metrix guest satisfaction scores from 69.5% to 89.7%. Re-developed front office SOP’s and increased staff service levels for guests. Re-developed Housekeeping inventory systems and staffing levels. Re-classified room types to increase revenue for new higher categorized room type. Proficient in OPERA PMS with capabilities to create and edit reports -
Owner/ General ManagerOverland Bar & Grill Jan 2015 - Dec 2016Transitioned a high end Italian restaurant into a country music bar and grill.Hired and trained team of up to 25 employees for kitchen and bar operations including management staff.0% turnover rate for front of house staff for full first year.Generated over $1.4 Million in revenue in first twelve months.Increased revenue month-over-month by average of 20%.Implemented standards for bartenders, cashiers and kitchen staff.Created new specials and promotions every week to increase liquor sales including live music, trivia nights and line dance lessons.
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Executive HousekeeperKimpton Hotels & Restaurants Feb 2014 - May 2015San Francisco, Ca, UsMember of hotels Executive Committee.Plan long term and short goals and projects for department.Developed experienced teams of managers, supervisors and hourly associates.Developed linen cost and inventory spreadsheets.Developed Management Room Inspection program. Developed carpet maintenance program.Improved Payroll, Scheduling, Accounts Payable proced -
Assistant Director Of HousekeepingIntercontinental Hotels Group Sep 2013 - Feb 2014Windsor, Berkshire, GbLead an experienced team of 65 associates.Experience with Local 2 union regulations.Implemented room inspection program to increase room cleanliness scores.Implemented Standard of the Week to increase room cleanliness scores.Experience with Opera PMS -
Assistant Director HousekeepingOmni Hotels Sep 2011 - Sep 2013Dallas, Tx, UsLead a staff of up to 115 associates in a 618 room upper upscale convention hotel.Responsibilities include scheduling of entire housekeeping and laundry department. Reviewing forecast, budget and productivity numbers and adjusting labor accordingly. Employee reviews and discipline. Inventory, purchasing, and working directly with vendors to create new accounts and solve invoice issues. Daily review of labor and payroll analysis.Succesfully Implemented PDQ program -
Night Manager On DutyOmni Hotels May 2010 - Sep 2011Dallas, Tx, UsCompleted one-year Leader In Development trainingCompleted 5 week task-force in Bedford Springs, PA as a Front Office LeaderCreated and implemented a new tax exemption procedure reducing Front Office charge backs of taxes by approximately$1,600 a month Maintained a strong working relationship with all departments to support the hotels operations and goalsLearned employee positions in multiple departments well enough to perform duties in employees’ absence
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Guest/Vip Hospitality CoordinatorMarriott Marquis And Marina Aug 2007 - May 2010Bethesda, Md, UsCoordinate arrival experience and room placement for VIP and loyalty guests in a 1,362 upper upscale convention property
Steven Kirkish, Crde, Cgsp Skills
Steven Kirkish, Crde, Cgsp Education Details
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San Diego State UniversityHospitality And Tourism Management -
Iu International University Of Applied SciencesInternational Tourism
Frequently Asked Questions about Steven Kirkish, Crde, Cgsp
What company does Steven Kirkish, Crde, Cgsp work for?
Steven Kirkish, Crde, Cgsp works for B2b Cleaning Services
What is Steven Kirkish, Crde, Cgsp's role at the current company?
Steven Kirkish, Crde, Cgsp's current role is Owner and CEO.
What is Steven Kirkish, Crde, Cgsp's email address?
Steven Kirkish, Crde, Cgsp's email address is sk****@****ail.com
What is Steven Kirkish, Crde, Cgsp's direct phone number?
Steven Kirkish, Crde, Cgsp's direct phone number is +161925*****
What schools did Steven Kirkish, Crde, Cgsp attend?
Steven Kirkish, Crde, Cgsp attended San Diego State University, Iu International University Of Applied Sciences.
What skills is Steven Kirkish, Crde, Cgsp known for?
Steven Kirkish, Crde, Cgsp has skills like Hospitality, Hotels, Hospitality Industry, Hospitality Management, Front Office, Rooms Division, Hotel Management, Resorts, Property Management Systems, Tourism, Leadership, Employee Training.
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