As a Remote IT Service Tech and a Travel Computer Tech, I provide reliable and efficient solutions to clients across the country with various software and hardware issues. I am pursuing a Bachelor of Applied Science in Computer Science from Dallas College. I have over seven years of experience in the IT field, including working as a Cable Installer and a Help Desk Technician in the US Army. I have skills in network administration, network security, and computer support, and I am passionate about delivering quality customer service and enhancing user satisfaction. I enjoy working with diverse teams and learning new technologies and trends in the IT industry. My goal is to leverage my technical and interpersonal skills to help businesses and individuals achieve their IT goals and objectives.