• Serve as VDI subject-matter expert (SME) for USACE.• Responsible for all VDI and virtualization-related Engineering Service Requests (ESRs), ensuring consistent results in meeting USACE Engineering requirements while meeting strict deadlines.• Perform Tier III VDI design, troubleshooting and incident management.• Design, plan, and implement Microsoft App-V solution at USACE to include integration with both the VDI infrastructure and SCCM infrastructure. • Sequence, test, and deploy virtual application packages.• Evaluate zero client offerings across multiple vendors to identify which models best serve USACE VDI needs.• Design, plan, and implement a profile persistence solution in the USACE VDI environment based on VMware UEM.• Design, test, and implement active-active file replication and synchronization based on PeerSync.