At Ford, my focus is on steering dealer performance towards excellence and ensuring customer satisfaction exceeds industry standards. With a proven track record in optimizing vehicle sales and market share, my mission is to facilitate impactful strategies and implementation plans that resonate with the dynamic needs of both dealers and our organization. A key component of this involves enhancing the customer experience at every touchpoint.Known for building strong relationships with stakeholders and navigating complex operational challenges with a customer-centric approach.One of 30 employees in North America to have been selected as part of Ford's Thirty under 30 program back in 2018 Striving to make a difference in everything I do - while having fun doing it!