Steven Lavelle Email & Phone Number

New Port Richey, Fl, Us

10033 Dr. M.L.K. Jr. St. North

Tampa, Florida, United States

Overseeing a 324-unit income-restricted (affordable) complex near the Hard Rock Hotel & Casino. Full range of responsibilities ranging from site management, regulatory compliance, staff development, resident activities and everything in between.

Queens, Ny

Oversaw all activities related to corporate office and property management infrastructure including portfolio, legal, and risk management and day-to-day operations. Responsible for financial systems, controls, forecasting, and operating budgets. Managed human resource functions such as hiring, payroll, coaching and professional development, and employee policies. Authored SOPs for lease preparation, administration, and systems.• Spearheaded year-long modernization project that centralized IT and data management. Selected vendors, new equipment as well as budgeted, planned, and executed transition.• Tasked with turning around distressed building in upper Manhattan. Improvements yielded 268% increase in annual rent roll in less than 3 years.• Key architect of multiyear effort to improve revenue from laundry vendors. Analyzed usage and contracts across range of properties, created consolidation plan, and developed negotiation strategy to attract new vendors at lower price point. Efforts ultimately resulted in 200-380% increase in average annual income growth per property.• Increased new recurring revenue by 10-15% per property by building relationships with cable providers and offering revenue sharing plans.

Queens, Ny

Established and nurtured relationships with tenants in both commercial and residential settings. Prepared monthly operating reports as well as conducted due diligence and comprehensive reports on potential acquisitions. Reviewed potential deals and existing properties for compliance with regulatory requirements such as Fair Housing standards. Represented company at co-op and condo community and board meetings.• Achieved 40% reduction in non-renewals by developing customer communication strategies, improving response times by properly incentivizing building superintendents and maintenance personnel, and convincing management to invest in targeted renewal incentive campaigns.• Created processes and training program to standardize non-renewal performance and trained multiple new managers in company best practices.