Hi, I'm Steven Lemmer.I started working as a waiter, and later controlling the pass in a restaurant for 2 years, in this role I really practised customer service. Through this role I was able to learn how to handle customers in all situations. Working in hospitality for 2 years is a challenge but i'm glad that it is something that I was able to experience. Currently i'm the General Manager of a gym (Bodyapeel Gym) in Mandurah, Western Australia. After joining this role in April of 2016, my team and I have considerably increased the profitability of every aspect of the business month over month. We've seen considerable growth and have saved the company in the range of 6 figures due to small tweaks that have been implemented in the business by my team and I.