Steven Lerner Email and Phone Number

Senior attorney responsible for managing a staff of 30 employees in a fast paced, high volume law firm. Primary expertise in residential real estate settlement which includes purchases, refinances, CEMA and HUD preparation and title review. Manage extensive notary network to facilitate several hundred client appointments and closings per month, both on-site and in numerous satellite locations. Charged with the oversight of customer satisfaction and empowered to make unilateral decisions on behalf of the firm including but not limited to fee negotiations and process exceptions. Possess strong interpersonal and communication skills highlighted by the ability to effectively manage client relationships. Travel to various lending institutions and out of state law firms to educate staff on proper policies and procedures. Contributed to the implementation of our quality control process designed to mitigate potential loss and ensure the integrity of the firm.