Warehouse Manager / Facilities Coordinator
Developed a friendly and competitive team environment resulting in higher employee retention, greater productivity, and a fun place to workRe-engineered new employee training process, reducing training from 3 months to 2 hoursOrganized a relocation project that increased our capacity 6x, while not missing any shipping deadlinesLed a team that designed and built a custom warehouse management system from the ground up resulting in cutting order turnaround time from 4 days to 1 day, increasing order accuracy by 15%, decreasing inventory waste by 12%, and reducing labor by 18%Re-engineered our shipping reducing ship time by from 2-5 weeks to 3-5 days and reduced damaged and lost packages down from 4.3% to less than .1%Key contributor in several customer oriented initiatives that have resulted in renewal sales increasing from 63% to 98% during my tenureOrganized a team to redesign our packaging that gave us instant brand awareness in our market and resulted in a 5% reduction in lost packages and a 60% increase in recovery of packagesManaged convention logistics which has heavily contributed to our annual growth of 10%+ Built and led a team to engineer and install warehouse automation that resulted in the ability to handle Studies Weekly’s rapid growth and cut operating costs by 12%Managed a team in a 3rd party logistics software integration that reduced shipping errors by 14%
