Steven Lynch Email and Phone Number
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Experienced Infrastructure Engineer | AWS | Azure | M365 | VMware ESXi | DevOps | IAM | Cybersecurity | Project ManagementI am a results-driven Infrastructure Engineer with extensive experience in designing, implementing, and maintaining IT infrastructure solutions that drive business outcomes. My expertise spans cloud technologies such as AWS, Azure, and Microsoft 365, alongside virtualization platforms like VMware ESXi. I specialize in delivering scalable, secure, and high-performance environments that align with organizational goals.I have a strong focus on Identity and Access Management (IAM), ensuring that systems are secure, compliant, and that access is effectively controlled across cloud and on-premise environments. My experience includes implementing IAM policies and frameworks, integrating Single Sign-On (SSO), and managing privileged access to ensure the right individuals have access to the right resources at the right time.With a passion for automation and operational efficiency, I am skilled in DevOps, Infrastructure as Code (IAC), and building CI/CD pipelines to streamline infrastructure deployment and management. My broad technical expertise spans Windows Server and Linux technologies, ensuring smooth operation and integration across diverse IT environments.Key areas of expertise include:Cloud Platforms: AWS, Azure, Microsoft 365Virtualization: VMware ESXiDevOps & Automation: Infrastructure as Code (IAC), CI/CD pipelinesIdentity & Access Management (IAM): Implementing robust IAM frameworks, managing access controls, SSO integrationOperating Systems: Windows Server, LinuxIncident & Problem Management: Proactively managing incidents and optimizing system performanceProject Management: Delivering infrastructure projects on time and within budget, with a strong focus on delivery and impactBusiness Continuity Planning (BCP): Ensuring uninterrupted services through comprehensive crisis management strategiesCybersecurity & Compliance: Knowledgeable in ISO 27001, PCI compliance, cybersecurity audits, and securing infrastructure environmentsMy focus is always on impact and delivery ensuring that infrastructure solutions not only meet immediate needs but also provide long-term value and security. I thrive on aligning IT strategy with business goals, leveraging my technical expertise to drive innovation and operational excellence.Let’s connect if you're looking to collaborate on building secure, efficient, and high-impact IT infrastructure!
Trainline
View- Website:
- thetrainline.com
- Employees:
- 501
- Company email:
- realpeople@trainline.eu
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Senior It Infrastructure EngineerTrainline Jul 2019 - PresentLondon, GbAs a Senior Infrastructure Engineer, I am responsible for managing and supporting the critical infrastructure that powers the key platform, ensuring the delivery of reliable and scalable services to our customers. My role encompasses the design, deployment, and maintenance of a variety of cloud-based and on-premises technologies.Key responsibilities include:Cloud Infrastructure Management: Extensive experience managing and optimizing cloud environments using AWS and Microsoft Azure, ensuring high availability, cost efficiency, and security across all deployments.Virtualization & Compute: Maintain and manage our virtualized infrastructure through VMware, ensuring optimal performance, resource utilization, and scalability.CI/CD Pipeline Implementation: Design, build, and maintain robust CI/CD pipelines to automate application delivery, ensuring seamless integration and deployment processes.Infrastructure Automation: Leverage tools and best practices to automate infrastructure provisioning and configuration, improving efficiency and reducing errors.Collaboration & Stakeholder Engagement: Collaborate with cross-functional teams, including development, security, and operations, to deliver reliable and scalable solutions that meet business and customer needs.Monitoring & Troubleshooting: Proactively monitor systems and applications, resolve performance bottlenecks, and address any infrastructure-related issues.IAM: Identify and access management solution and design.Tech debt: Cloud migrations of tech debt estate using PaaS and SaaS solutions.Audit and compliance: ISO 27001, PCI-DSS.Technologies used: AWS, Azure, VMware, MS SQL, CI/CD, PowerShell, Terraform, Git -
Senior Support Engineer/Team LeadTrainline 2017 - 2019London, GbKey Responsibilities:Provide 3rd line support for end-user issues, including desktops, laptops, and mobile devices.Manage, configure, and troubleshoot server infrastructures (Windows/Linux), ensuring high availability and performance.Maintain and monitor networking equipment (switches, routers, access points), ensuring secure and efficient operation.Configure, manage, and troubleshoot firewalls and ensure security compliance.Support and maintain business-critical applications, offering advanced troubleshooting and solutions.Oversee patch management, software updates, and system upgrades.Implement and maintain data backup and disaster recovery plans.Collaborate with 1st and 2nd line engineers to resolve escalated incidents.Document procedures, technical solutions, and best practices.Lead IT projects such as migrations, upgrades, and new installations.Perform root cause analysis for complex IT issues, ensuring long-term solutions are in place.Liaise with third-party vendors and service providers as needed. -
Lead I.T Engineer Corporate I.T On-SiteTrainline 2013 - 2017London, GbKey Responsibilities:Provide 3rd line support for end-user issues, including desktops, laptops, and mobile devices.Manage, configure, and troubleshoot server infrastructures (Windows/Linux), ensuring high availability and performance.Maintain and monitor networking equipment (switches, routers, access points), ensuring secure and efficient operation.Configure, manage, and troubleshoot firewalls and ensure security compliance.Support and maintain business-critical applications, offering advanced troubleshooting and solutions.Oversee patch management, software updates, and system upgrades.Implement and maintain data backup and disaster recovery plans.Collaborate with 1st and 2nd line engineers to resolve escalated incidents.Document procedures, technical solutions, and best practices.Lead IT projects such as migrations, upgrades, and new installations.Perform root cause analysis for complex IT issues, ensuring long-term solutions are in place.Liaise with third-party vendors and service providers as needed. -
Corporate I.T Engineer (Trainline.Com)Rock It Group 2009 - 2013Rock ITAs a Lead IT Engineer at Rock IT, I oversee the technical infrastructure that supports our end users and critical business operations. My role focuses on ensuring the seamless functionality of Windows servers, networking equipment, and firewalls, while managing key network services like Active Directory (AD), DNS, and DHCP. I lead efforts to configure, maintain, and troubleshoot complex routing and switching environments, ensuring high availability and security for our network.In addition to supporting end users with their technical needs, I collaborate with cross-functional teams to implement IT strategies that optimize performance and scalability. I am passionate about streamlining processes and delivering innovative solutions to improve network efficiency and security. -
DirectorSl 3 2003 - 2009Freelance IT ContractorSelf-employed | IT Services for SMBs in Retail, Hospitality, Automotive, Healthcare, and AgricultureAs a Freelance IT Contractor, I provide tailored technology solutions and IT services to small and medium-sized businesses across diverse industries, including retail, hospitality, automotive, healthcare, and farming. My work focuses on delivering reliable, cost-effective, and scalable solutions that meet the specific needs of each client while ensuring seamless technology integration and enhanced operational efficiency.Key Responsibilities:IT Infrastructure Design & Implementation: Designed, deployed, and managed scalable IT infrastructures, including servers, networks, and cloud solutions, ensuring high availability and security for SMBs in dynamic sectors.Technical Support & Troubleshooting: Delivered ongoing technical support, troubleshooting, and system maintenance to ensure minimal downtime and maximize productivity across business-critical applications.Cybersecurity Management: Implemented robust cybersecurity measures such as firewalls, data encryption, and secure backup solutions to protect sensitive customer and business data from potential breaches.Software & Hardware Solutions: Provided recommendations, installation, and support for software systems (POS, ERP, CRM) and hardware setups, aligning them with business goals for optimal performance.Data Migration & Integration: Guided seamless data migration and integration processes for new systems, ensuring continuity and minimal disruption to daily business operations.Vendor & Client Management: Acted as a key liaison with technology vendors and service providers to negotiate favourable contracts, manage licenses, and ensure the smooth delivery of services.
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Insurance Sales RepresentativeKwik-Fit (Gb) Ltd 2001 - 2003Letchworth Garden City, Hertfordshire, GbKwik Fit InsuranceKey Responsibilities Handle inbound sales calls from customers interested in our insurance products.Use excellent customer service skills to understand customers' needs and provide tailored insurance quotes.Convert customer inquiries into sales, meeting and exceeding daily/weekly sales targets.Explain the features and benefits of Kwik Fit Insurance products in a clear and professional manner.Provide exceptional customer service, ensuring a smooth and positive customer experience from initial contact to policy setup.Work collaboratively with team members to hit individual and team performance targets.Accurately process sales and handle customer details in compliance with company guidelines and regulatory standards.Continuously develop product knowledge to keep up with market trends and improve sales techniques. -
Freelance EngineerSound Technology Systems 1997 - 2001Freelance IT Engineer | Sound Technology SystemsAs a Freelance IT Engineer, I provide comprehensive technical solutions to individuals and small businesses, specializing in PC repair, small business networking, and application support. My role includes diagnosing and troubleshooting hardware and software issues, setting up and managing secure networks, and offering ongoing application support to optimize business operations.I’m dedicated to delivering top-tier customer service, ensuring timely and efficient resolutions to technical problems while fostering strong client relationships. My problem-solving expertise, coupled with a customer-first approach, consistently delivers positive results and reliable solutions.Key Responsibilities:PC diagnostics, repair, and maintenanceSetup and management of small business networksApplication support and troubleshootingExcellent customer service and communicationDelivering tailored technical solutions to enhance business productivity
Steven Lynch Skills
Steven Lynch Education Details
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University Of The West Of ScotlandMcp -
City Of Glasgow College -
Central College Glasgow -
City Of Glasgow College
Frequently Asked Questions about Steven Lynch
What company does Steven Lynch work for?
Steven Lynch works for Trainline
What is Steven Lynch's role at the current company?
Steven Lynch's current role is Infrastructure Engineer,AWS, Azure, VMware, Cyber Security, DevOps.
What is Steven Lynch's email address?
Steven Lynch's email address is st****@****l.co.uk
What schools did Steven Lynch attend?
Steven Lynch attended University Of The West Of Scotland, City Of Glasgow College, Central College Glasgow, City Of Glasgow College.
What skills is Steven Lynch known for?
Steven Lynch has skills like Vmware Infrastructure, Virtualization, Windows Server, Microsoft Technologies, Project Management, Vmware, It Service Delivery, Cloud Computing, Active Directory, Windows, Sccm, Sophos.
Who are Steven Lynch's colleagues?
Steven Lynch's colleagues are Mali Tabatabaie, Petra Bracciotti, Andrew V., Paul Rhatigan, Carlos Salas, Naomi Chalupczak, Elise Bougeard.
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