• Accountable for all aspects of project delivery for the reporting, eligibility, client services and medical software development workstreams:o Managed the entire software workflow for each projecto Created, prioritized and managed the project backlogso Planned and scheduled project work based on the software release scheduleo Ensured accuracy and completeness of impact analysis, code review, and requirements documentso Organized and planned business team validation (BTV)o Participated in the software release to validate changes were working as expected in Production• Created monthly software development reports for the Owner/President of the organization• Created weekly project status reports for IT and Business Leadership• Designed a new development and deployment process for Power BI dashboards, Crystal and SSRS reports• Contributed to development process and deliverable updates to increase accountability for each IT role• Contributed to setting and enforcing SQL standards• Responsible for managing project- and non-project individuals• Interviewed and hired individuals for developer, QA, and internship positions

• Participated in the planning and execution of projects• Participated in application requirement and business process detail sessions for multiple concurrent projects• Reviewed business and functional requirements for detail and accuracy with respect to the business intent, and provided flexible design solutions to meet the needs of various business stakeholders• Participated in approval on final requirements with business and IT teams• Worked with Technical Architects and Developers to align technical solutions with business needs• Participated in code review sessions• Led BTV sessions with business stakeholders• Created stored procedures and functions to be used for SSRS and Crystal reports• Created interactive Power BI report dashboards to serve new reporting needs• Created business and system process flows• Created a system requirement specification template to be leveraged across all projects• Developed an extensive understanding of all the organization’s products and services

• Worked with the Client to create a roadmap to reach the future state of the organization, which involved creating new applications to support their highly customized Pharmacy Benefit and Third Party Administrator (TPA) product offerings• Served as the lead business analyst on one of three concurrent workstreams that developed and launched the new Java applications that will incrementally replace legacy applications• Conducted business requirement sessions with business users and executives• Wrote detailed business requirements, non-functional requirements, design specifications, and Visual Basic data migration macros during the development of the new Java applications, migration of legacy data to the new system, and the incremental launch of the application• Managed Business Analysts and QA Leads• Reviewed requirements and design specifications for Business Analysts of all levels• Reviewed QA test cases for accuracy and completeness• Created interactive Microsoft Power BI dashboards to enhance reporting capabilities for multiple departments• Produced a detailed, current-state business process document repository for each of the Client’s products

• Lead business analyst and system administrator during the implementation of a vendor owned Medicare enrollment application, MarketProminence (MP)• Primary point of contact between Continuum Performance Systems (the MP vendor) and internal stakeholders• Responsible for MP system configuration changes, user access/permissions, product support and generating custom SQL queries to satisfy periodic and ad-hoc Medicare reporting needs• Triaged enhancements and defect fixes for MP• Mentored and trained new business analysts• Translated business needs into business, functional and technical requirements• Served as a liaison among internal clients, vendors and internal development teams• Facilitated inter-department meetings and assign action items to the appropriate individuals

• Identified current Medicare enrollment process gaps, determined workarounds, and devised long-term solutions based on best practices• Developed and documented policy and procedures for the Medicare Enrollment department• Monitored enrollment transactions in order to identify processing issues• Reconciled eligibility discrepancies between government and internal managed care systems • Created job aids for member-facing staff• Created and maintained a Microsoft Access database for pharmacy rebate disbursements• Reconciled rebate disbursements for the finance and accounting departments

• Studied novel therapeutic compounds to target various tumors (multiple scientific journal publications)• Identified leukemia-specific cellular targets and novel drugs to treat T-cell acute lymphoblastic leukemia in children (multiple scientific journal publications)• Analyzed and presented personal research data during research meetings on a regular basis• Managed laboratory inventory, purchasing accounts and cell sample stocks • Trained new employees and cancer biology doctoral students• Supervised the use and disposal of radioactive chemicals in accord with government regulations