At Sheer Logistics, my leadership role as Director of Training revolves around cultivating a robust, positive work environment that enhances team performance. The mission is clear: foster a culture where mental well-being and professional growth go hand in hand, ensuring each team member feels confident and adept. Our focus on training program development and new hire training has empowered us to create a framework that consistently delivers on sales operations excellence.My hands-on approach involves meticulously crafting skill sets essential for success, from sales acumen to a "phone first" mentality. This dedication stems from a deep understanding of the transformative power of training; the "light bulb" moments when an individual's passion for their role ignites. With this commitment, we at Sheer Logistics have made significant strides in equipping our team with the tools to excel in every interaction.