Steven Mayo Email & Phone Number

Clinton, MS, US

• Directly consulted with 70 agencies to increase revenue in property, casualty and financial sales by installing practical sales processes and continued accountability.
• Conducted agency consultations to install new agents and well as provide training to existing agents to ensure surpassing individual agency goals.
• Provided consultations to agency owners on capacity, customer acquisition and retention, analyzed sales results to identify trends and opportunities for improvement.
• Delivered and implemented new agency office processes relative to technology utilization and other on-boarding/agency development needs for new Agent appointments and outside buyers.
• Directly managed producers who sold a total of over 1,000 policies and $760,000 in premium in 12 select three-week periods.
• Duties include training new support staff to become sales producers in an 8-week, knowledge-intensive program, encompassing product knowledge, sales skills training, and live calls to exceed production goals.

• Responsibilities included quoting and selling new property and casualty policies as well as life, accident and health policies cross selling existing customers, and training new employees.
• Assisted customers in filing claims, making policy changes and ensuring overall and complete customer satisfaction.

• Duties included generating personal and mortgage loans as well as training new employees.