Coordinate employee schedules on a weekly and daily basis. Hold daily employee meetings for casino activity updates.Write reports as needed. Maintain constant surveillance of the employee ID monitoring system.Interact with patrons providing excellent customer service. Cooperate with the surveillance department when an investigation is being conducted. Overseeing junior security guards who patrol and protect the facility.

Review documentation according to Compliance guidelines.Proceed to review files based on Profiles, KYC and Call Report.Analyze Accounts to determine Relationship.Create and prepare charts to establish account’s relationships.Verify information based on DD and EDD. Inputting Data into the new system Actimize.Interrelate with Operations, Officers and Assistants to resolve issues.

Provided day-to-day assistance and support to ALJ teams.Set up and maintained case records in automated case management systems and related databases.Received case files, miscellaneous documents, exhibits and papers, and matched and posted them to the appropriate case record. Verified timely filing of appeals according to procedural requirements.Contacted appellants and Medicare Qualified Independent Contractors to obtain case files and all legal documents necessary for hearings. Prepared routine correspondence, acknowledgment letters, and information on case status.Provided callers with information on Medicare court procedures.Provided assistance to employees who had excessive workload within the department. Processed incoming and outgoing mail for timely distribution in a highly regulated public agency environment, for 17 Administrative Judge Teams distributed on 3 floors.Maintained system logs of daily incoming/outgoing mail.Shipping and receiving mail (including FedEx, UPS,DHL and USPS).Assist in office projects as needed..Sort and distribute mail to office mailbox on 3 floors.

Supervising 8 employees per shift.Cross train all new personnel and prepare them for assignment.Processing staff’s time and organizing shifts for payroll.Making daily deposits to the bank.