Steven Moore Email & Phone Number

Mishawaka, Indiana, Us

South Bend, Indiana, Us

Recruited by this small manufacturing company to turn its IT infrastructure into an enterprise class environment.- Member of the leadership team strategizing on securing and growing our business.- Responsible for IT strategic and tactical directions. - Project manager responsible for the selection of new ERP and CRM systems.- First year accomplishments: Rolled out Office 365 in 60 days, implemented IT operations to ensure IT operational duties are carried out and validated, increased the security posture of our infrastructure and end user devises, increased our M365 security score from 22 to 72.

South Bend, In, Us

Brought on board to give strategic direction and manage the IT infrastructure and datacenters which included servers, networking, and security. Added responsibilities included managing IT’s $19m budget, writing major expense justifications for IT projects, ensuring projects got completed in a timely manner, and overseeing our cloud journey.- Created and executed infrastructure, cloud, and datacenter strategies.- Created a 5-year Cloud strategy focusing on Microsoft Azure and Amazon AWS.- Lead, guided, developed, and mentored staff to increase productivity and effectiveness.- Performed technical reviews, validations, and approvals for applications within the bank.- Moved two datacenters to a cloud provider (Aunalytics) with no unplanned downtime.- Oversaw our Azure cloud framework giving us the ability to use the strength of the cloud where needed.- Stabilized, enhanced, and secured an aging infrastructure with no unplanned downtime.- Played a pivotal role in developing cyber-security and our Security Operations Center (SOC).- Implemented a multi-layered Cyber security defense to protect our customers data.- Implemented systems that detected, prevented, alerted, and logged the actions of a threat during each stage of an attack.- Enhanced network security and functionality by implementing Software Defined Networking. - Upgraded connectivity for 100+ locations utilizing fiber, broadband, and wireless technologies.- Redesigned our disaster recovery strategy to bring 100% of our 300+ virtual servers online in 1 hour.

Responsible for information technology strategies and operations for the North American Rail Division consisting of infrastructure, applications, and help-desk teams. Focused IT on using business needs as the driving force behind why and what we do while using interactions from the business as our play book.Successful management initiatives:Created and implemented IT strategies, changed IT into a business tool by utilizing project management and ITIL methodologies, changed IT into a service minded organization, built highly efficient teams that focused on implementing and supporting technology that met user and business needs resulting in increased productivity and user satisfaction, and managed a $6 million IT budget.Successful Technical initiatives:Increased performance and workflows for end-user applications, enhanced ERP to support business needs, defined and implemented network and communications strategies, secured corporate environments following PCI and industry best practices, virtualized and upgraded an aging server and infrastructure environment across 3 datacenters, completed a datacenter move with zero downtime, and created and implemented a disaster recovery strategy that allowed for immediate recovery of core systems.

Changed the culture of an IT organization by implementing technical and business strategies that made IT part of the business process.- Established and executed a three year technology strategic plan- Increased productivity within IT while maintaining small efficient teams- Changed Programming teams from being reactive to proactive - Successfully managed the IT functions for merging Colgate Credit Union - Designed and implemented a Security and Compliance strategy - Created a Disaster Recovery plan that could recover critical banking applications within 2 hours- Reduced datacenter and communication costs 20% per year - Managed all aspects of IT for the building and construction of 4 new branches

Transformed a non-performing department into a highly functional team which directly contributed to the banks phenomenal success.- Established and executed a three year technology strategic plan- Transformed operations within 6 months into a well performing team - Updated an aging infrastructure within 18 months- Updated systems and networks to become GLBA and PCI compliant- Reduced operational costs by $350k and consulting costs by $80k per year - Established and migrated all infrastructure and applications to a new corporate datacenter

Successfully designed and implemented the infrastructure and operations for this start-up Banking Service Bureau that grew to process 12 Banks totaling $4 billion in assets with annual revenues of $1.7 million.- Created startup and long term strategic plans- Designed and implemented highly scalable datacenters in New York and Georgia.- Designed security architectures that passed stringent datacenter audits by State, Federal, OCC, and 3rd parties including annual SAS-70 reviews- Created disaster recovery plans that would restore all banking systems within 48 hours- Developed policies and operations procedures - Decision maker for third party vendors that processed ACH, POD and ATM systems

Education record

Programming