VALUE PROPOSITION► I build effective IT leadership strategies that produce results, bolstered by extensive experience building and evolving the global technological infrastructure of enterprise corporations. ► My success is driven by my ability to leverage broad and deep technical knowledge with exceptional business management skills to achieve consistently higher levels of success while creating relationships of trust and confidence with users, colleagues, and management.SUMMARY► Engaging Technology Executive possessing a winning blend of technical knowledge, leadership, relationship management and communications acumen. Natural skills in building and leading teams to address complex technical problems, communicating with key stakeholders to assess needs and develop innovative, practical solutions. ► Leverages a unique mix of strategic, technical, operations and analytical expertise, consistently exceeding performance goals by aligning talents and effort with organizational objectives. An influential leader who creates immediate impact, produces results and fuels operational excellence. LEADERSHIP HIGHLIGHTS★ Presently manages a global team of analysts, designers and developers dedicated to supporting an array of software applications that includes SAP, PeopleSoft, Workday, and third party vendor software.★ Introduced formal ITIL processes to govern Change Management and Incident Management within the IT organization.★ Successfully lowered employee attrition from over 30% to less than 8% in one year through the development of an environment of professional support and engagement.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: Enterprise Technology Leadership, Enterprise Technical Support, Project Management, Process Improvement, Best Practices, Business Analysis, Team Leadership