Practice Manager - Network Management Systems
Marlborough, Ma, Us
Practice Manager responsible for building a Network Management Practice for the Consulting Services Division, including solution development, marketing and achievement of financial goals. During tenure, brought new, successful service solutions to market, formed strategic partnerships with several vendors, and hired and managed a staff of Solutions Architects and Consultants. Simultaneously had technical Solution Architect responsibilities for the design and delivery of Network Management Solutions. Charged with knowing emerging network technologies. Designed and delivered large, distributed Open View systems involving element managers from 3COM, Cisco, Hewlett-Packard, Extreme and Nortel. Designed Service Level Management systems for several large enterprise customers, performed network assessments on topologies ranging from high performance gigabit LANs to large frame relay WAN’s, and wrote many scripts utilizing Perl, Expect and Unix that automated management tasks. Initial position was Senior Systems Engineer responsible for installations and technical escalations for Field Services Organization. Provided support of management products and worked with non-3COM products, i.e. Hewlett-Packard (OpenView), Sun Microsystems (Solstice) and IBM (NetView).