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@knowbe4.com
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Steven Mueller is listed as Director, Customer Success (DACH) @KnowBe4 at KnowBe4, based in Germany. AeroLeads shows a work email signal at knowbe4.com and a matched LinkedIn profile for Steven Mueller.
Steven Mueller previously worked as Customer Success Director (International) at Knowbe4 and Enterprise Customer Success Manager at Knowbe4. Steven Mueller holds Hospitality from Brillat-Savarin-Schule (Osz Gastgewerbe Berlin).
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As a dynamic and results-driven professional with over 9 years of expertise in account management, customer success, and sales, I am at the forefront of empowering organizations to thrive in the digital age. My passion for cutting-edge technology and customer enablement has been the cornerstone of my career, consistently driving exceptional outcomes and fostering long-term partnerships.Currently, I spearhead the customer success team for the DACH region at KnowBe4, the global leader in security awareness training and simulated phishing. In this role, I orchestrate strategies that not only safeguard businesses against cyber threats but also cultivate a culture of security awareness that permeates every level of an organization.My approach combines deep industry knowledge, innovative problem-solving, and a relentless commitment to customer satisfaction. I thrive on transforming complex challenges into opportunities for growth, enabling clients to unlock their full potential in an ever-evolving technological landscape.With a track record of exceeding targets and building high-performing teams, I am dedicated to pushing the boundaries of what's possible in customer success and technological adoption. My goal is to continue driving innovation, fostering resilience, and creating lasting value for both businesses and the professionals they serve.
Listed skills include Hotels, Account Management, Hospitality Industry, Customer Relations, and 43 others.
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A career timeline built from the work history available for this profile.
Clearwater, Fl, Us
• Being accountable for successfully leading and growing the DACH section within the International Customer Success Department• Leading a highly motivated team of currently 10 Customer Success Managers & Renewal Specialists (SMB, Mid-Market & ENT)
Clearwater, Fl, Us
• Forged relationships with new Enterprise customers and understand their objectives• Developed a strategy and plan for achieving customer objectives from a consultative approach• Continued to work with Enterprise customers per prescribed engagement model to support ongoing successful adoption of KnowBe4’s products and to drive additional value throughout the lifetime of the subscription term
Clearwater, Fl, Us
• Helping our customers to manage the continuing problem of social engineering
Seattle, Wa, Us
• Business Development & Strategic Partner Management (Germany, Austria, Switzerland)• Identified new potential partnerships with Vacation Rental agencies, developed & maintained long-term relationships• Established a new created department for the vacation rental business within the DACH region by finding processes, defining strategies & stakeholder management• Key Account Management• Project Management
Seattle, Wa, Us
• First point of contact for partner hotels in Berlin• Planned and executed market visits• Helped partner hotels with maximizing revenue through Expedia Group websites• Supported communications through Expedia Group’s partner tools to ensure appropriate supply levels• Ensured suppliers understand Expedia’s partner tools and increased supplier usage of the platform• Liaised between partner hotels and other Expedia Group teams by communicating the Expedia Group value proposition to partner hotels, which includes various Expedia Group tools, connectivity solutions, payment and billing alternatives, and other partner-facing Expedia Group systems or services
Berlin, De
• Acquisition of new real estate agencies• Renegotiation of ending contracts• Budget responsibility for a dedicated portfolio of mid-sized real estate agencies in Berlin• Support & consultancy for existing partners (Account Management)
Amsterdam, Netherlands, Nl
• Promoted Booking.com and its online reservation services to hotels• Responsible for area coverage• Liaison person for hotels to contact when they have questions• Provided hotels with information and advice by mail and email • Accompanied and trained hotels on how to use Booking.com’s extranet and rates & availability system• Supported hotels with regards to Booking.com’s system• Organized and coordinated Tourist Trade Fair visits to liaise with hotels
Issy-Les-Moulineaux, Paris Region, Fr
Novotel Hamburg Alster• Led a team of 8-10 people• Trained & motivated the team• Operational management of the front office• Customer Relationship Management• Duty Management
Issy-Les-Moulineaux, Paris Region, Fr
Novotel Hildesheim• Led a team of 6 together with the Front Office Manager• Trained & motivated the team• Operational management of the front office• Customer Relationship Management• Duty Management• Reservation duties• Negotiation of company agreements
Issy-Les-Moulineaux, Paris Region, Fr
Mercure Hotel Berlin Tempelhof Airport
Other employees you can reach at knowbe4.com. View company contacts →
Lilla Bodrogi
Colleague at Knowbe4Utrecht, Netherlands
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DR
Dominique Raymond
Colleague at Knowbe4Tampa, Florida, United States
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JW
Jp Wienekus
Colleague at Knowbe4Port Elizabeth, Eastern Cape, South Africa
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BJ
Bernard J.
Colleague at Knowbe4New Orleans, Louisiana, United States
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DT
Deepti Tewari
Colleague at Knowbe4United Arab Emirates
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CJ
Claire Johnson
Colleague at Knowbe4Clearwater, Florida, United States
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RG
Robert Gross
Colleague at Knowbe4St Petersburg, Florida, United States
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KC
Kelli Cribbs
Colleague at Knowbe4Little Falls, Minnesota, United States
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JS
Jerry Smith
Colleague at Knowbe4Tampa, Florida, United States
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SD
Sarah Duford, Pmp
Colleague at Knowbe4Greater Tampa Bay Area, United States
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Quick answers generated from the profile data available on this page.
Steven Mueller works for KnowBe4.
Steven Mueller is listed as Director, Customer Success (DACH) @KnowBe4 at KnowBe4.
AeroLeads has found 1 work email signal at @knowbe4.com for Steven Mueller at KnowBe4.
Steven Mueller is based in Germany while working with KnowBe4.
Steven Mueller has worked for Knowbe4, Expedia Group, Immobilienscout24, Booking.Com, and Accor.
Steven Mueller's colleagues at KnowBe4 include Lilla Bodrogi, Dominique Raymond, Jp Wienekus, Bernard J., and Deepti Tewari.
You can use AeroLeads to view verified contact signals for Steven Mueller at KnowBe4, including work email, phone, and LinkedIn data when available.
Steven Mueller holds Hospitality from Brillat-Savarin-Schule (Osz Gastgewerbe Berlin).
Steven Mueller is listed with skills including Hotels, Account Management, Hospitality Industry, Customer Relations, Hospitality, Hospitality Management, Tourism, and Crm.
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