Successfully use consultative selling in a high volume, 944 unit community, while building strong relationships and exceeding customer needs despite clients with high expectationsConsistently achieve sales and service goals defined by management including securing over 700 leases totaling over $13.8 Million in revenue and maintaining or exceeding company occupancy objectives.Developed strong relationships with both maintenance and office team members, to help create a cohesive and… Show more Successfully use consultative selling in a high volume, 944 unit community, while building strong relationships and exceeding customer needs despite clients with high expectationsConsistently achieve sales and service goals defined by management including securing over 700 leases totaling over $13.8 Million in revenue and maintaining or exceeding company occupancy objectives.Developed strong relationships with both maintenance and office team members, to help create a cohesive and productive team within a high pressure deadline driven environment.Assist General Manager in the development, implementation and monitoring of all programs to maximize revenue, achieve constant and consistent revenue growth, improve customer satisfaction and retention, as well as assist in the growth and development of new staff members. Show less

Responsible for day-to-day Housekeeping Department Operation, reporting directly to the Housekeeping Director.Preformed Manager on Duty responsibilities every weekend, responsible for operation and upkeep of the entire conference except for Food and Beverage. Oversaw the performance and evaluation of over 30 housemen and room attendants. Ensured cleanliness and upkeep of 3 buildings, 103 guest rooms and over 22 breakout rooms. Responsible for payroll, inventory upkeep and… Show more Responsible for day-to-day Housekeeping Department Operation, reporting directly to the Housekeeping Director.Preformed Manager on Duty responsibilities every weekend, responsible for operation and upkeep of the entire conference except for Food and Beverage. Oversaw the performance and evaluation of over 30 housemen and room attendants. Ensured cleanliness and upkeep of 3 buildings, 103 guest rooms and over 22 breakout rooms. Responsible for payroll, inventory upkeep and ordering departmental supplies while staying within budget goals and guidelines as defined by Housekeeping Director.Worked in conjunction with 3 different unions on the property to ensure that the Conference Center’s policy and standards were met. Show less

Managed guest reservations and room inventories at a luxury property totaling 1000 rooms.Maintained accurate back up and financial reports.Welcomed guests in courteous and friendly manner. Responsible daily for $3000 bank as well as all cash and credit transactions.Ensured guest satisfaction. Served as Union Delegate for two years

Oversaw upkeep and cleanliness of over 96 guest rooms as well as all public areas.Supervised housekeeping staff of 6+ Room Attendants and house persons on any given shift.Served as Union Delegate for seven yearsReported directly to Director Of Housekeeping