Steven Ortiz Email & Phone Number

St. Louis City County, Missouri, United States

• Grew a successful pharmacy from 2 employees to 14 employees over the course of 2 years. • Responsible for hiring and assuring that the pharmacy is adequately staffed to provide optimal patient care• Responsible for running daily, weekly and monthly financial reports that ensure the pharmacy is operating at an optimal and sustainable level • Created a detailed overstock and ordering list to ensure the pharmacy has a balanced inventory • Network with doctors, pharmaceutical reps and other pharmacies to stimulate and encourage growth. • Work with freelance artists to create unique promotional flyers and items that are distributed to the community

Webster Groves, Saint Louis Mo 63119

• Led a Diabetes Education Initiative which involves taking patients through diabetes focused curriculum to make them more comfortable and knowledgeable about their disease state.• Built a customer retention and follow up system that involves tracking patients who pick compounds and recommended high quality supplements tailored to patient needs• Built a lead generation system for calling doctors for new compounds• Ensure optimal patient care through building rapport, and careful, methodical prescription verification.

North Bergen, New Jersey

Received, counted, and filled prescriptions, updated prices on medication, stocked medications, answered the phones, took refill requests, organized RX records in RX # order. I would call patients, doctors, and insurance companies to ensure the highest patient care was taking place. I built rapport with the frequent customers and learned certain patient preferences.Ensured the floor medications were clean, organized and easy to find. I also re-ordered and restocked the medication as well.