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Experienced, dedicated IT leader with a history spanning over 30 years, highlighting remarkable achievements in overseeing diverse and expansive corporate IT projects. Demonstrated success in strategizing, implementing, and effectively managing initiatives related to IT asset management, network technology platform engineering, and architecture. Rapid grasp of technological concepts coupled with adept analysis, documentation, and enhancement of operational workflows.
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Senior ManagerParamount Apr 2021 - Feb 2024New York, New York, United StatesIn charge of efficiently managing processes and policies related to global IT assets across all Paramount subsidiaries. Managed a cohesive group of 4 individuals under my supervision collaborated to establish comprehensive policies for every stage of hardware and software asset lifecycle management. This endeavor facilitated the successful integration of over 60,000 hardware assets into the ServiceNow platform. My team's responsibilities encompassed formulating and implementing processes, meticulous oversight of data accuracy, and close collaboration with asset managers company wide.● Formulated and implemented an IT Asset Disposition strategy across Paramount's worldwide enterprises. Through an exhaustive Request for Proposal (RFP) analysis, we streamlined our vendor pool from over 30 to a focused 4. This revamped approach resulted in approximately $400K in profits from the resale of older assets and spared our asset managers numerous hours of labor.● In collaboration with our chosen hardware\software vendors, we established a streamlined procedure for generating automated shipping notifications (ASN). This enabled seamless integration of all recently acquired assets into the ServiceNow Asset Management system. Over the span of two years, this optimized process resulted in a significant cost avoidance of more than $300K.● Successfully integrated more than fifty business units and 60,000 hardware assets into ServiceNow Hardware Asset Management, streamlining and consolidating over 30 asset management tools. This initiative resulted in cost savings of approximately $200K and coordinated the ITAM lifecycle process across Paramount.● Devised a worldwide staff separation procedure that projected an annual cost reduction of $500K in shipping materials. Through collaborative efforts with essential stakeholders, we refined this process to ensure the efficient recovery of our assets. -
Business ManagerBritish Telecom May 2005 - Oct 2020Princeton, New Jersey, United StatesResolute Business Manager with experience strategizing, overseeing, improving, and optimizing multiple global BT outsourced customer accounts for financial health. Responsible for asset and inventory management, achieving cost savings and cost avoidance through vendor management to improve profitability.• Responsible for the asset and information management on 16K+ assets on each account. Tracking full life cycle of assets and providing proper level of maintenance with vendors.• Developed end-of-life management of assets program on devices that reached end of life/support.• Analyzed the global purchasing of Cisco assets and moved to a regional third-party logistical model which decreased costs and delivery time to meet customers SLA’s.• Evaluated labor maintenance contracts and migrated to an internal T&M service which resulted in cost savings over $200K/year and continued to meet contractual obligations.• Working with InfoSec, evaluated the current and proposed Palo Alto firewall hardware and licenses spend and negotiated an Enterprise Level Agreement. This resulted in over $2M in savings and cost avoidance of tracking licenses on individual devices.• Coordinated and conducted monthly third-party vendor meetings with operations staff to review incidents and SLA’s. Created standardized governance amongst all major third-party vendors. Tracked issues with each vendor to resolution and ensured SLAs are being met.• Coordinated and conducted monthly third-party vendor meetings with operations staff to review incidents and SLA’s. Created standardized governance amongst all major third-party vendors. Tracked issues with each vendor to resolution and ensured SLAs are being met.• Coordinated monthly governance meetings with customers to ensure all CPIs and KPIs around BT services are being met. Tracked all issues with internal teams to completion. -
Associate DirectorBristol Myers Squibb Mar 1988 - May 2005Hopewell, New Jersey, United StatesNetwork architect with extensive experience in all phases of network strategy, architecture, design, development, and deployment. Expert level experience analyzing, designing, and implementing global enterprise networks. Recognized for troubleshooting and strong understanding of network routers and switches. Consistent record of on time, on budget project delivery, resulting in cutting costs and increased customer satisfaction. • Directed and motivated a team of high-level engineers that were accountable for setting the technology and architectural direction for the global Bristol-Myers Squibb network.• Provided technical solutions, and delivery that met the divisional business owner’s requirements.• Met quarterly with divisional business owners to discuss applications and business changes and their effect on the internal global network.• Coordinated and directed multiple RFP teams that resulted in global cost savings and increased availability of the Bristol-Myers Squibb network. • Developed and documented network standards, standard operating procedures, work instructions and guidelines to successfully meet the US government’s pharmaceutical compliance regulations.• Developed and deployed a global Wide Area Network redesign which provided a simpler, modular, robust, highly resilient, and scalable IP multiservice enabled infrastructure.• Successfully managed the network divestiture of several divisions of Bristol-Myers Squibb as well as the acquisition of a major pharmaceutical company.
Steven Packer Education Details
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Computer Science
Frequently Asked Questions about Steven Packer
What is Steven Packer's role at the current company?
Steven Packer's current role is Senior Manager - IT Asset Management.
What is Steven Packer's email address?
Steven Packer's email address is st****@****ast.net
What schools did Steven Packer attend?
Steven Packer attended Middlesex County College, University Of Phoenix.
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2geappliances.com, ge.com
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Steven Packer
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