Steve Pellow

Steve Pellow Email and Phone Number

Identity and Fraud Specialist at Experian @ Experian
costa mesa, california, united states
Steve Pellow's Location
Liverpool, England, United Kingdom, United Kingdom
Steve Pellow's Contact Details

Steve Pellow personal email

n/a
About Steve Pellow

I help Financial Services organisations develop regulatory compliant Customer Journeys, that reduce customer friction and protect the consumer and organisation from the impact of Fraud.

Steve Pellow's Current Company Details
Experian

Experian

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Identity and Fraud Specialist at Experian
costa mesa, california, united states
Website:
experian.com
Employees:
14451
Steve Pellow Work Experience Details
  • Experian
    Identity And Fraud Specialist
    Experian Jul 2021 - Present
    United Kingdom
    Supporting Financial Services organisations with strategic identity and fraud services.
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  • Experian
    Senior Training Consultant, Specialising In Fraud & Identity Solutions
    Experian Jun 2019 - Jul 2021
    Southport, Merseyside, United Kingdom
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  • Experian
    Training Consultant, Specialising In Fraud And Identity Solutions
    Experian Feb 2017 - Jun 2019
    Southport, Merseyside, United Kingdom
    View
  • Rbs
    Learning And Development Consultant
    Rbs Sep 2015 - Dec 2016
    National
    I supported the retail business to achieve strategic goals by delivering an agile learner led digital learning strategyBy conducting a national review of capability within the Bank Manager population (c400 BMs) I highlighted capability gaps to executive board, providing recommended areas of focus and designed a suite of digital learning content for proactive self development.I redesigned induction programmes to ensure alignment to new purpose, vision and values, supporting staff to achieve a licence to operate.I implemented innovative digital learning concepts, contributing to the digital learning strategy by providing learning through a variety of media. I developed a series of bespoke digital learning pathways for specific volume roles, ensuring delivery against framework set out in the Williams and Glyn banking licence application.
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  • Rbs
    Operational Excellence (Lean) Consultant
    Rbs Jun 2012 - Sep 2015
    National
    I delivered transformational change projects, identifying and filling capability gaps to deliver improved customer experience, engagement, productivity and control.
  • Royal Bank Of Scotland
    Project Manager
    Royal Bank Of Scotland Oct 2010 - Jun 2012
    National
    I delivered key business improvement projects that enhanced customer experience.
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  • Rbs
    Leadership Capability Coach
    Rbs Jul 2009 - Oct 2010
    National
    I designed and delivered bespoke leadership capability programmes which delivered a measured improvement in business performance.
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  • Royal Bank Of Scotland
    Learning And Development Consultant
    Royal Bank Of Scotland Oct 2006 - Jun 2009
    National
    I built capability within operational centres to deliver strategic objectives.
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  • Royal Bank Of Scotland
    Team Manager
    Royal Bank Of Scotland Jul 2000 - Oct 2006
    Liverpool, Manchester And Bolton
    I led back office and customer facing teams to deliver exceptional performance within key business metrics.
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  • Royal Bank Of Scotland
    Customer Service Officer
    Royal Bank Of Scotland Jun 1997 - Jul 2000
    Liverpool, United Kingdom
    I operated in a variety of processing teams across Liverpool group of branches.
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Steve Pellow Skills

Leading Transformational Change Six Sigma Customer Experience Banking Stakeholder Management Capability Development Root Cause Analysis Engaging Speaker Customer Experience Transformation Green Belt Team Leadership Lean Transformation Behavioural Change Leading Change Lean Management Financial Services Root Cause Problem Solving Train The Trainer Programs Lean Operations Lean Tools Leadership Development Change Management Training Delivery Training Needs Analysis Business Process Improvement Project Management Coaching Training Facilitation Influence Others High Impact Communication

Steve Pellow Education Details

  • Manor High School
    Manor High School

Frequently Asked Questions about Steve Pellow

What company does Steve Pellow work for?

Steve Pellow works for Experian

What is Steve Pellow's role at the current company?

Steve Pellow's current role is Identity and Fraud Specialist at Experian.

What is Steve Pellow's email address?

Steve Pellow's email address is st****@****rbs.com

What schools did Steve Pellow attend?

Steve Pellow attended Manor High School.

What skills is Steve Pellow known for?

Steve Pellow has skills like Leading Transformational Change, Six Sigma, Customer Experience, Banking, Stakeholder Management, Capability Development, Root Cause Analysis, Engaging Speaker, Customer Experience Transformation, Green Belt, Team Leadership, Lean Transformation.

Who are Steve Pellow's colleagues?

Steve Pellow's colleagues are Jennifer Ware Dyer, Conrad Bickerdike, Richard Donovan, Mcginnis Jeff, Miranda Johnson, Mie Poulsen, Gimixa Patel.

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