Steven Ly Email and Phone Number

* Cultivated lasting relationships while consulting 20 high-profile, enterprise-level clients by leading regular agenda-driven meetings with client C-Suite.* Assembled cross-functional teams and acted as the primary point of contact between internal teams and clients to deliver a robust support framework to tackle business and technological challenges and projects.* Performed periodic SWOT analyses and risk assessments to identify business opportunities and recommend tailored solutions using eClinicalWorks suite of products and services.* Developed detailed project plans for EHR and Practice Management system upgrades, delivering complete timelines based on rigorous specifications: pre-session checks, version requirements, database changes, and interface compatibility. * Highly adept in regularly managing 7 projects in parallel: go-live system adoption, cloud migration, data migration, software system upgrades, interoperability, server reinstall, and AI integration. * Expertise in healthcare information technology platforms, including frontend EHR/PM systems, backend DB engines (MYSQL/MSSQL), and Tomcat versions. * Skilled in analyzing product utilization to generate product enhancements and creative workarounds to optimize end-user workflows and improve patient care.

• Utilized forward genetics to modify P2K1 membrane receptors to fabricate sets of 6 Arabidopsis plant specimen on a biweekly basis.• Examined phenotypical changes in Arabidopsis root and shoot growth using ImageJ software.• Collaborated with 8 fellow internal research groups to interpret various receptor changes on model plant growth to procure novel methods of increasing plant seedling development.

• Screened upwards to 200 patients and faculty under the UT medical system for clinic approval under a peak COVID virulence setting to prevent COVID transmission.• Counseled patients to provide key measures to greatly discourage virus spread.• Collected and processed patient information under Athena Health Systems for COVID vaccine rollout, serving 2,000+ patients daily in the central Austin metroplex.

• Provided thorough patient care to 500-600 patients daily for extensive diagnostic testing serving high-risk communities in North, East, and South Austin. • Preformed rigorous techniques such as nasal swabbing sample collection. • Oversaw teams of 7-12 individuals to streamline COVID testing. • Collected data and reviewed feedback from patients and faculty to introduce safe COVID testing policy standards for internal implementation.