I am a results-oriented professional with extensive expertise in operations management, program and project leadership, and process optimization. With a proven ability to streamline workflows, drive data-driven decision-making, and lead cross-functional teams, I excel at solving complex challenges and delivering measurable results.With a Bachelor of Science in Energy & Sustainability Policy from Penn State University and an Executive MBA from Florida International University, I bring a unique combination of technical expertise, strategic planning, and business acumen. My certifications as a Project Management Professional (PMP) and Lean Six Sigma Green Belt further enhance my ability to implement agile methodologies, optimize resources, and deliver projects on time and under budget.Throughout my career as a US Coast Guard Officer and now as a Federal Agent with CBP Air and Marine Operations, I have honed my expertise in process improvement, risk mitigation, stakeholder engagement, and data analysis. I have successfully managed multi-million-dollar budgets, developed strategic initiatives, and advanced national security objectives through meticulous planning and execution.Key competencies include:• Operations Management: Driving efficiency through process improvement, policy compliance, and resource allocation• Strategic Leadership: Mentoring and leading diverse teams to execute high-stakes projects and achieve operational goals•Technical Proficiency: Leveraging tools such as Power BI, Tableau, and GIS mapping to provide actionable insights•Law Enforcement Operations: Enhancing national security through interagency collaboration, risk assessment, and change managementI am passionate about tackling new challenges, building strong teams, and delivering innovative solutions. Whether leading emergency response planning, designing data-driven strategies, or fostering stakeholder collaboration, I am dedicated to achieving excellence.Let’s connect! I welcome opportunities to collaborate on projects that demand strategic insight, technical expertise, and operational excellence.
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Head Of OperationsEbl Finance Inc.Miami, Fl, Us -
Air And Marine OperationsU.S. Customs And Border Protection Apr 2023 - PresentWashington, D.C., Us•Analyzed complex data to inform actionable decisions and refined search protocols, enhancing national border security. • Spearheaded and developed comprehensive intelligence products for interagency and collaborative partner use, increasing cohesion and stakeholder engagement. •Advanced process improvements and fostered cross-agency partnerships, underpinning stringent compliance and meticulous evidence handling for judicial processes. -
Project ManagerU.S. Coast Guard Jun 2022 - Mar 2023Washington, Dc, Us• Directed several strategic projects, led an executive team, which streamlined policyimplementation by 30% and enforced compliance with regulatory and sustainabilitystandards, enhancing operational efficiency.• Implemented new employee programs and revamped resource management processes,boosting efficiency by 25% and enhancing service quality for a 160-person organization. -
Program Manager - Uscg Commissioned OfficerU.S. Coast Guard Oct 2019 - Jul 2022Washington, Dc, Us• Strategically led a 16-member cross-functional team in pioneering intelligence gathering andanalytical processes that bolstered global operational directives, resulting in a 30%enhancement in data accuracy and a 20% reduction in processing time across severalgovernment entities.• Orchestrated comprehensive analysis in 30+ international incidents, producing pivotalreports that shaped executive and federal response strategies.• Directed 30+ daily strategic briefings to federal executive agencies, influencing keyoperational policies on homeland security and maritime responses.
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Program Manager - Uscg Commissioned OfficerU.S. Coast Guard May 2017 - Oct 2019Washington, Dc, Us• Championed enterprise-wide initiatives, fortifying emergency response readiness;architected and executed training programs that certified 70+ members in air and shipoperations, elevating operational capabilities.• Steered a 17-member team to revamp key programs and reallocated a $165K budget, boostingoperational efficiency and aligning with stringent federal standards.• Department head for the Weapons and Communications departments, guiding the shipsmaintenance and spearheading three rigorous compliance inspections of critical multimillion-dollar systems and assets.
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Resources ManagerU.S. Coast Guard Aug 2015 - May 2017Washington, Dc, Us•Analyzed $1.2M budget ensuring appropriate spending and allocation of federal resources; trained external agencies on policy implementation reaching 700-person workforce.
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Human Resources ManagerU.S. Coast Guard Jan 2013 - Jan 2015Washington, Dc, Us
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Human Resources GeneralistU.S. Coast Guard Jan 2009 - Jan 2013Washington, Dc, Us
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Human Resources SpecialistU.S. Coast Guard Jan 2005 - Jan 2009Washington, Dc, Us
Steven Reagan Education Details
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Florida International UniversityGeneral -
Penn State UniversityEnergy And Sustainability Policy
Frequently Asked Questions about Steven Reagan
What company does Steven Reagan work for?
Steven Reagan works for Ebl Finance Inc.
What is Steven Reagan's role at the current company?
Steven Reagan's current role is Head of Operations.
What schools did Steven Reagan attend?
Steven Reagan attended Florida International University, Penn State University.
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