Case Manager
Current● Provide case management services to a caseload of fifteen clients, ensuring individualized support and care.● Maintain progress notes to document all client interactions and developments, ensuring accurate and up-to-date records.● Utilize evidence-based practices, including motivational interviewing, to develop and implement personalized service plans tailored to each client's unique needs.● Coordinate and make referrals to appropriate agencies based on client needs, ensuring a seamless and effective support network.● Conduct regular follow-ups with clients and referral agencies to ensure services are properly delivered and client needs are met.● Obtain and manage essential supportive documentation, such as identification, to facilitate client access to services and benefits.● Assist clients in developing essential life skills, empowering them to achieve greater independence and stability.● Maintain accurate and current information on tenant occupancy, ensuring compliance with program requirements.● Follow up and resolve client issues related to Medicaid HRA and SSI.● Serve as a liaison for clients in managing HRA cases, ensuring compliance and continuity of benefits.● Complete and distribute incident reports and related notices within a 24-hour timeframe, ensuring timely communication.● Document shelter payment agreements of SSI clients based on income, collect rent payments, and accurately submit records to client files, ensuring financial accountability and transparency.
