Steven Roback Email & Phone Number

San Francisco, California, Us

Principal Technical Writer for Splunk Products organization. Producing technical documentation for Splunk platform and apps, including:* Splunk Cloud Platform (Self-service administration, search infrastructure, storage and indexing)* Splunk Enterprise (Administration, distributed search, clusters, workload management, health report)* Splunk IT Service Intelligence (ITSI) (IT service monitoring and analytics solution).* Splunk Stream (network protocol data capture and analysis).* Splunk DB Connect (relational database integration).* Splunk Add-on for Checkpoint OPSEC LEA. (Checkpoint firewall log file analysis).

San Mateo, Ca, Us

• Planned, wrote, and edited technical documentation for cloud-based systems management product, including instructional materials and API references for sysadmin and developer audiences.• Managed all written materials for online support site and knowledge base.• Created and directed integration of page-level context help for SaaS product.• Produced technical marketing content including tutorials, feature articles, and case studies.• Worked with globally distributed developers and SMEs to generate content pertaining to federated management of distributed data centers; Linux/Windows server automation; hybrid cloud; REST APIs; system and application metrics/monitoring; and data analytics.

• Planned, wrote, edited, and maintained all software documentation and other written materials for open-source IaaS, AWS-compatible, private/hybrid cloud computing platform.• Produced admin guides, user guides, quick start guides, training manuals, planning materials, case studies, articles, white papers, and web content.• Worked closely with developers to create an effective technical content development process.

* Contributed multiple feature articles on data center technology and industry trends, including cloud computing, consolidation/virtualization, optimization, facility design, digital media data centers, and data center education.* Articles published in AFCOM's Data Center Management Magazine and Communique Newsletter.

*Developed and wrote series of best-selling instructional books on Pro Tools digital-audio recording systems: Pro Tools 5, 6, and 7 Visual QuickStart Guides for Macintosh and Windows. *These books are comprehensive instructional manuals with well-integrated visual examples, lots of tips and tricks, and many useful sidebars covering a broad spectrum of audio production-related subject matter.

* Co-Founder of Honeybee Publishing, a writing and editing services company for the technology industry.* Wrote and edited content for wide-range of technology publications and companies, including San Francisco Chronicle, MacWorld, MacWeek, Macromedia,Inc., and Adobe, Inc. *Managed pool of sub-contracted freelance technology writers and journalists. Specialized in digital audio and other digital media.

Bachelor Of Arts - Ba, Architecture

Letter Of Recognition, Computer Aided Design