Steven Rosas Email & Phone Number

Stamford, Connecticut, US

Building performant data integration solutions and reliable reporting products/platforms for the enterprise. Defining technical strategies to meet business needs. Leading data architecture, report architecture, governance and systems teams in Charlotte and St. Louis. Led successful migration of data warehouse to AWS Redshift.

Stamford, Connecticut, US

Spearheading a new Business Intelligence department responsible for defining technology strategies, collaborating cross-functionally to set technical roadmaps, and evaluating technology for use within BI. Acts as an advocate to achieve business objectives through technology, and reduces friction for clients consuming BI data insights. Partners with IT and.

Stamford, Connecticut, US

Responsible for aligning IT projects to business and IT goals through intelligent high level designs. Interacts with all levels of the organization to ensure new architectural standards are understood and applied as building blocks within new solutions, as well as factored when planning roadmaps and budgets. Familiar with business architecture and aligning.

Stamford, Connecticut, US

Stamford, Connecticut, US

East Syracuse, New York, US

• Secured funding to extend company's self-install capabilities with a self-provisioning platform from Sigma Technologies. Accountable for its design and delivery, which included numerous point-to-point and SOA based.
• Led RFP to select new CRM vendor for residential support, architected key integrations for Salesforce Service Cloud and aligned user stories to business objectives. Helped shape technology roadmap that met budget and.
• Maintained Application Portfolio and aligned applications to TM Forum's TAM and eTOM framework.
• Participated in pre-close activities with Charter Communications, providing C-level summaries of BHN IT assets, systems, and platforms. Additionally, evaluated software impacts and risks associated with ERP systems.
• Built consensus around migrating script-based file transfer processes to an enterprise managed file transfer platform. Secured funding and helped lead team on its implementation.

East Syracuse, New York, US

• Lead analyst on standardizing BHN's incentive compensation system across all markets for residential sales.
• Continued management duties for all BA's within the software development group, including the hiring, training, and coaching of staff. Continually managed resource allocations.
• Created intake process for demand management within the software development group.
• Led commercial negotiations for dozens of projects, managed vendor relationships.
• Iteratively matured the requirements and analysis team processes, added responsibilities.
• Led team which deployed BHN WiFi Finder mobile application, ran RFP for vendor selection, negotiated contracts, and helped coordinate the product launch. Integrated with CableLabs WiFi platform.

East Syracuse, New York, US

• Led company's mediation & rating effort during its transformation into a CLEC. Secured funding, selected, designed, implemented and operated Openet's platform which processed all CDR's for revenue generation.
• Lead analyst participating in massive TWC RFP to select a next-generation billing platform.
• Led Business Intelligence Task Force to deploy some quick data warehouse wins, as well as led formal RFP to source new EDW vendor.
• Launched company's first eCommerce platform and deployed/operated the company's back-office for retail/e-tail sales leveraging CableLabs'​ Go2Broadband platform.
• Created and led the first technical analyst group within the company, responsible for requirements elicitation, project proposals, and project management. Established standards, processes, and defined key deliverables.
• Helped launch numerous voice products to market including international voice plans, trunking services, voice conferencing services, shared minutes, and more.

US

• Managed third-party clearing house that processed over 20 million calls for the company. Negotiated all change requests.
• Designed and implemented a telephone number management system to track TN inventory and calculate time-to-exhaust to aid NANPA re-ordering.
• Led billing harmonization effort across 6 divisions to standardize voice billing codes and processes in preparation for a corporate voice provisioning platform.

Stamford, CT, US

• Coaching and development of 10+ direct reports for Tier 3 High Speed Data.
• Created and issued training material, handled escalations and monitored for network outages.
• Managed and maintained the division’s knowledge base.

Stamford, CT, US

• Managed on-campus support staff who supported dormitories at UNCC and Belmont Abbey College for both TV and internet services.
• Managed largest account in Time Warner Cable, resolved RF issues during field service calls, led annual inventory/audit efforts, and managed on-campus office.

Stamford, CT, US

• Handled email support, phone support, and dispatching for Road Runner; sold all cable products.