Steven Rush

Steven Rush Email and Phone Number

Executive Vice President - Northern New England Operations at FairPoint Communications @ FairPoint Communications
xxx, xxx,United States
Steven Rush's Location
Bath, Pennsylvania, United States, United States
Steven Rush's Contact Details

Steven Rush personal email

n/a

Steven Rush phone numbers

About Steven Rush

Steven Rush is a Executive Vice President - Northern New England Operations at FairPoint Communications at FairPoint Communications. He possess expertise in call centers, telephony, telecommunications, broadband, voip and 31 more skills.

Steven Rush's Current Company Details
FairPoint Communications

Fairpoint Communications

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Executive Vice President - Northern New England Operations at FairPoint Communications
xxx, xxx,United States
Website:
fairpoint.com
Employees:
1089
Steven Rush Work Experience Details
  • Fairpoint Communications
    Executive Vice President Northern New England Operations
    Fairpoint Communications Jan 2015 - Present
    Responsible for all facets of Operations across the Northern New England footprint. This organization of ~1,600 employees oversees all functions associated with Customer Care from front end Consumer, Business and Wholesale call centers to the plant, infrastructure and surveillance of the network. Additional duties include Construction, Installation and Maintenance as well as Business Transformation and Intelligence.
  • Fairpoint Communications
    Senior Vice President Customer Care & Network Assurance
    Fairpoint Communications Apr 2007 - Present
    Responsible for the Customer Care & Network Assurance Organization of 750 people and an $80M budget. Oversee network stability, proactive surveillance, triage and repair. This includes the NOC, Emerging Technology Center and all inbound call center responsibilities as first point of contact for customer inquiries, sales, order activity and installation and maintenance.
  • Infonxx
    Network Technical Vice President
    Infonxx Jul 2006 - Apr 2007
    Led Network Technical Engineering organization of 100 associates with $50M budget. Directed all proactive maintenance, network provisioning and trouble restorations while improving and maintaining the highest levels of network availability, emergency response time and customer satisfaction.
  • At&T
    Network Operations Vice President
    At&T May 1980 - Mar 2006
    Directed Network Field Services organization of 2000 technical resources with $200M budget. Led five regions (20 Eastern states) improving network stability, dispatch, customer trouble resolution, new service and technology installation, vendor management, and security.

Steven Rush Skills

Call Centers Telephony Telecommunications Broadband Voip Ethernet Security Vendor Management Wireless Ip Contact Centers Computer Network Operations Networking Team Leadership Managed Services Voice Over Ip Wireless Technologies Wan Internet Protocol Wide Area Network Avaya Call Center Routing Acd Genesys Ivr Network Engineering Iptv Network Operations Center Outside Plant Dispatch And Repair Sales And Service Metrics/dmoq's Central Office Technicians Network Availability Crisis Management

Steven Rush Education Details

  • Advanced Electronics- Unites States Navy
    Advanced Electronics- Unites States Navy
    Advanced Electronics

Frequently Asked Questions about Steven Rush

What company does Steven Rush work for?

Steven Rush works for Fairpoint Communications

What is Steven Rush's role at the current company?

Steven Rush's current role is Executive Vice President - Northern New England Operations at FairPoint Communications.

What is Steven Rush's email address?

Steven Rush's email address is st****@****zon.net

What is Steven Rush's direct phone number?

Steven Rush's direct phone number is (704) 344*****

What schools did Steven Rush attend?

Steven Rush attended Advanced Electronics- Unites States Navy.

What skills is Steven Rush known for?

Steven Rush has skills like Call Centers, Telephony, Telecommunications, Broadband, Voip, Ethernet, Security, Vendor Management, Wireless, Ip, Contact Centers, Computer Network Operations.

Who are Steven Rush's colleagues?

Steven Rush's colleagues are Patti Bassford, Michael Cachat, Elaine Bogan, Nameplates Clemons, Michelle Tomasi, Tara Henderson, John Alessandro.

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